CFPB Consumer Complaint Profile
TimeMark Solutions, Inc
Consumers have filed 13 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 10
- States affected
The verdict
13 CFPB complaints put TimeMark Solutions, Inc at #3408 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #3408
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Student loan
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
TimeMark Solutions, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 7 |
| 2018 | 5 |
| 2019 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for TimeMark Solutions, Inc
TimeMark Solutions, Inc carries 13 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 10 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Dealing with your lender or servicer" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against TimeMark Solutions, Inc draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 46.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does TimeMark Solutions, Inc have?
The CFPB has logged 13 complaints against TimeMark Solutions, Inc to date, of which 0 came in over the last 12 months.
Does TimeMark Solutions, Inc respond to complaints on time?
CFPB complaints against TimeMark Solutions, Inc draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for TimeMark Solutions, Inc?
The most complained-about product for TimeMark Solutions, Inc is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with TimeMark Solutions, Inc?
The most common issue reported by consumers about TimeMark Solutions, Inc is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.
How do I file a complaint against TimeMark Solutions, Inc?
You can file a complaint against TimeMark Solutions, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TimeMark Solutions, Inc?
The CFPB has recorded complaints against TimeMark Solutions, Inc from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for TimeMark Solutions, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does TimeMark Solutions, Inc have?
The CFPB has logged 13 complaints against TimeMark Solutions, Inc to date, of which 0 came in over the last 12 months.
Does TimeMark Solutions, Inc respond to complaints on time?
CFPB complaints against TimeMark Solutions, Inc draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for TimeMark Solutions, Inc?
The most complained-about product for TimeMark Solutions, Inc is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with TimeMark Solutions, Inc?
The most common issue reported by consumers about TimeMark Solutions, Inc is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.
How do I file a complaint against TimeMark Solutions, Inc?
You can file a complaint against TimeMark Solutions, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TimeMark Solutions, Inc?
The CFPB has recorded complaints against TimeMark Solutions, Inc from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.