CFPB Consumer Complaint Profile
Toyota Credit De Puerto Rico Corp.
26 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 26
- Total complaints
- Mid-range
- 8
- Last 12 months
- 100%
- Timely response
- Top decile
- 6
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Toyota Credit De Puerto Rico Corp. sits at #2538, with 26 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2538
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Vehicle loan or lease
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Toyota Credit De Puerto Rico Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 3 |
| 2025 | 7 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Toyota Credit De Puerto Rico Corp.
Toyota Credit De Puerto Rico Corp. carries 26 complaints in the CFPB's database, 8 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Toyota Credit De Puerto Rico Corp. posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Toyota Credit De Puerto Rico Corp. have?
The CFPB has logged 26 complaints against Toyota Credit De Puerto Rico Corp. to date, of which 8 came in over the last 12 months.
Does Toyota Credit De Puerto Rico Corp. respond to complaints on time?
Toyota Credit De Puerto Rico Corp.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Toyota Credit De Puerto Rico Corp.?
The most complained-about product for Toyota Credit De Puerto Rico Corp. is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with Toyota Credit De Puerto Rico Corp.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Toyota Credit De Puerto Rico Corp. - see all issues and counts above.
How do I file a complaint against Toyota Credit De Puerto Rico Corp.?
You can file a complaint against Toyota Credit De Puerto Rico Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Toyota Credit De Puerto Rico Corp.?
Toyota Credit De Puerto Rico Corp. has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Toyota Credit De Puerto Rico Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Toyota Credit De Puerto Rico Corp. have?
The CFPB has logged 26 complaints against Toyota Credit De Puerto Rico Corp. to date, of which 8 came in over the last 12 months.
Does Toyota Credit De Puerto Rico Corp. respond to complaints on time?
Toyota Credit De Puerto Rico Corp.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Toyota Credit De Puerto Rico Corp.?
The most complained-about product for Toyota Credit De Puerto Rico Corp. is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with Toyota Credit De Puerto Rico Corp.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Toyota Credit De Puerto Rico Corp. - see all issues and counts above.
How do I file a complaint against Toyota Credit De Puerto Rico Corp.?
You can file a complaint against Toyota Credit De Puerto Rico Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Toyota Credit De Puerto Rico Corp.?
Toyota Credit De Puerto Rico Corp. has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.