CFPB Consumer Complaint Profile

Tribal Lending Enterprise, Inc.

What 336 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

336
Total complaints
50
Last 12 months
75.9%
Timely response
40
States affected

The verdict

Tribal Lending Enterprise, Inc. ranks #646 of 3,848 financial companies by CFPB complaint volume, with 336 complaints on record. It answers 75.9% of complaints on time — below the 93% median for companies with 100+ complaints.

#646
of 3,848 companies by volume
75.9%
answered on time
Payday loan, title l…
most-complained product
40
states with complaints
Tribal Lending Enterprise, Inc. timely response rate 75.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Payday loan, title loan, or personal loan — Payday loan 136
Payday loan, title loan, or personal loan — Installment loan 53
Payday loan, title loan, personal loan, or advance loan — Payday loan 44
Payday loan, title loan, personal loan, or advance loan — Installment loan 30
Debt collection — Payday loan debt 19
Debt collection — I do not know 16
Payday loan 9
Payday loan, title loan, or personal loan — Personal line of credit 9
Checking or savings account — Checking account 3
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 3

Top Issues

1.Charged fees or interest you didn't expect 150
2.Struggling to pay your loan 47
3.Received a loan you didn't apply for 22
4.Attempts to collect debt not owed 18
5.Can't stop withdrawals from your bank account 11
6.Communication tactics 10
7.Problem with the payoff process at the end of the loan 10
8.Problem when making payments 8
9.Getting the loan 7
10.Can't contact lender or servicer 5

Complaints by Year

Year Complaints
2016 1
2017 59
2018 54
2019 49
2020 34
2021 17
2022 23
2023 19
2024 22
2025 47
2026 11

Complaints by State (Top 15)

California 38
New Jersey 30
Washington 27
Massachusetts 25
Florida 25
Indiana 21
Michigan 18
Illinois 17
Arizona 12
Ohio 12
Colorado 12
Tennessee 8
Georgia 8
Nevada 7
South Carolina 7

Company Responses

Closed with explanation 334
Closed with non-monetary relief 1
In progress 1

What the CFPB Complaint Record Shows for Tribal Lending Enterprise, Inc.

The CFPB Consumer Complaint Database has logged 336 complaints against Tribal Lending Enterprise, Inc. overall, with 50 of those filed in the trailing 12 months. Reports have come from consumers in 40 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Tribal Lending Enterprise, Inc.'s timely response rate stands at 75.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0.3% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Tribal Lending Enterprise, Inc. have?

Tribal Lending Enterprise, Inc. has 336 total consumer complaints filed with the CFPB, with 50 filed in the last 12 months.

Does Tribal Lending Enterprise, Inc. respond to complaints on time?

Tribal Lending Enterprise, Inc. has a 75.9% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Tribal Lending Enterprise, Inc.?

The most complained-about product for Tribal Lending Enterprise, Inc. is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Tribal Lending Enterprise, Inc.?

The most common issue reported by consumers about Tribal Lending Enterprise, Inc. is "Charged fees or interest you didn't expect." All complaint issues are listed above with their counts.

How do I file a complaint against Tribal Lending Enterprise, Inc.?

You can file a complaint against Tribal Lending Enterprise, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Tribal Lending Enterprise, Inc.?

Consumers in 40 states and territories have filed complaints about Tribal Lending Enterprise, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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