CFPB Consumer Complaint Profile
United Mortgage Corp
What 29 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 5
- Last 12 months
- 100%
- Timely response
- Top decile
- 10
- States affected
The verdict
United Mortgage Corp ranks #2382 of 3,843 financial companies by CFPB complaint volume, with 29 complaints on record. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #2382
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
United Mortgage Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 4 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for United Mortgage Corp
United Mortgage Corp carries 29 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 10 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, United Mortgage Corp posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 28.6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 17.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does United Mortgage Corp have?
29 complaints have been filed against United Mortgage Corp with the CFPB overall - 5 of them in the past year.
Does United Mortgage Corp respond to complaints on time?
United Mortgage Corp has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for United Mortgage Corp?
The most complained-about product for United Mortgage Corp is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with United Mortgage Corp?
"Closing on a mortgage" is the single most frequently cited issue in complaints against United Mortgage Corp - see all issues and counts above.
How do I file a complaint against United Mortgage Corp?
You can file a complaint against United Mortgage Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Mortgage Corp?
Consumers in 10 states and territories have filed complaints about United Mortgage Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for United Mortgage Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (28.6% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does United Mortgage Corp have?
29 complaints have been filed against United Mortgage Corp with the CFPB overall - 5 of them in the past year.
Does United Mortgage Corp respond to complaints on time?
United Mortgage Corp has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for United Mortgage Corp?
The most complained-about product for United Mortgage Corp is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with United Mortgage Corp?
"Closing on a mortgage" is the single most frequently cited issue in complaints against United Mortgage Corp - see all issues and counts above.
How do I file a complaint against United Mortgage Corp?
You can file a complaint against United Mortgage Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Mortgage Corp?
Consumers in 10 states and territories have filed complaints about United Mortgage Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.