CFPB Consumer Complaint Profile
Vermont Student Assistance Corporation
Behind the 52 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 52
- Total complaints
- Mid-range
- 2
- Last 12 months
- 100%
- Timely response
- Top decile
- 18
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Vermont Student Assistance Corporation has accumulated 52 complaints, placing it #1792 by volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #1792
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Student loan
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Vermont Student Assistance Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 6 |
| 2016 | 18 |
| 2017 | 7 |
| 2018 | 5 |
| 2019 | 2 |
| 2021 | 5 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Vermont Student Assistance Corporation
The CFPB Consumer Complaint Database has logged 52 complaints against Vermont Student Assistance Corporation overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Dealing with my lender or servicer," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Vermont Student Assistance Corporation posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 37% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 9.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Vermont Student Assistance Corporation have?
Vermont Student Assistance Corporation has 52 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Vermont Student Assistance Corporation respond to complaints on time?
CFPB complaints against Vermont Student Assistance Corporation draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Vermont Student Assistance Corporation?
Among all products tied to Vermont Student Assistance Corporation, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Vermont Student Assistance Corporation?
Consumers most often cite "Dealing with my lender or servicer" when complaining about Vermont Student Assistance Corporation; the full issue list with counts is above.
How do I file a complaint against Vermont Student Assistance Corporation?
You can file a complaint against Vermont Student Assistance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Vermont Student Assistance Corporation?
Vermont Student Assistance Corporation has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Vermont Student Assistance Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (37% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Vermont Student Assistance Corporation have?
Vermont Student Assistance Corporation has 52 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Vermont Student Assistance Corporation respond to complaints on time?
CFPB complaints against Vermont Student Assistance Corporation draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Vermont Student Assistance Corporation?
Among all products tied to Vermont Student Assistance Corporation, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Vermont Student Assistance Corporation?
Consumers most often cite "Dealing with my lender or servicer" when complaining about Vermont Student Assistance Corporation; the full issue list with counts is above.
How do I file a complaint against Vermont Student Assistance Corporation?
You can file a complaint against Vermont Student Assistance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Vermont Student Assistance Corporation?
Vermont Student Assistance Corporation has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.