CFPB Consumer Complaint Profile
Zingo Cash Illinois LLC
16 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 1
- Last 12 months
- 12.5%
- Timely response
- Bottom decile
- 3
- States affected
The verdict
16 CFPB complaints put Zingo Cash Illinois LLC at #3154 out of 3,843 financial companies ranked by complaint volume. It posts a 12.5% on-time response rate, the 1st percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 12.5%
- on time (1st pctile)
- Credit reporting, cr…
- most-complained product
- 3
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Zingo Cash Illinois LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
12.5% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 2 |
| 2024 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Zingo Cash Illinois LLC
The CFPB Consumer Complaint Database has logged 16 complaints against Zingo Cash Illinois LLC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Problem with a credit reporting company's investigation into an existing problem" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Zingo Cash Illinois LLC draw a 12.5% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Zingo Cash Illinois LLC have?
Zingo Cash Illinois LLC has 16 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Zingo Cash Illinois LLC respond to complaints on time?
Zingo Cash Illinois LLC's CFPB timely-response rate is 12.5%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Zingo Cash Illinois LLC?
Among all products tied to Zingo Cash Illinois LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Zingo Cash Illinois LLC?
Consumers most often cite "Problem with a credit reporting company's investigation into an existing problem" when complaining about Zingo Cash Illinois LLC; the full issue list with counts is above.
How do I file a complaint against Zingo Cash Illinois LLC?
You can file a complaint against Zingo Cash Illinois LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zingo Cash Illinois LLC?
The CFPB has recorded complaints against Zingo Cash Illinois LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Zingo Cash Illinois LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Zingo Cash Illinois LLC have?
Zingo Cash Illinois LLC has 16 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Zingo Cash Illinois LLC respond to complaints on time?
Zingo Cash Illinois LLC's CFPB timely-response rate is 12.5%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Zingo Cash Illinois LLC?
Among all products tied to Zingo Cash Illinois LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Zingo Cash Illinois LLC?
Consumers most often cite "Problem with a credit reporting company's investigation into an existing problem" when complaining about Zingo Cash Illinois LLC; the full issue list with counts is above.
How do I file a complaint against Zingo Cash Illinois LLC?
You can file a complaint against Zingo Cash Illinois LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zingo Cash Illinois LLC?
The CFPB has recorded complaints against Zingo Cash Illinois LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.