Higher-rate state profile

New York: high per-capita complaints

New York residents filed 843,694 CFPB complaints (4310.9/100K) - a higher-third per-capita rate. See which companies and products drive the volume.

Data updated 2026-08-14

843,694
Total complaints
4310.9
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Transunion Intermediate Holdings, Inc.
Most complaints

The verdict

New York residents have filed 843,694 CFPB complaints - 4310.9 per 100,000 people, one of the highest complaint rates in the country (#16 of 52). Transunion Intermediate Holdings, Inc. draws the most complaints in the state. Nearest per-capita peers: North Carolina and Pennsylvania.

#16
of 52 states by complaints per 100K
4311
complaints per 100,000 residents
Credit reporting o…
most-complained product

New York vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

4,311 Around the middle lower rate than 29% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in New York

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Transunion Intermediate Hold…214,364Equifax, Inc.213,289Experian Information Solutio…199,815JPMorgan Chase & Co.18,158Citibank, N.a.15,235Capital One Financial Corpor…14,166Bank of America, National As…11,507Wells Fargo & Company7,952

Top Companies in New York

Nearest per-capita peers: North Carolina; Pennsylvania; Illinois.

1.Transunion Intermediate Holdings, Inc. 214,364 Also complaint-heavy in Wyoming and Pennsylvania. 2.Equifax, Inc. 213,289 Also complaint-heavy in Nevada and Wisconsin. 3.Experian Information Solutions Inc. 199,815 Also complaint-heavy in Puerto Rico and Kansas. 4.JPMorgan Chase & Co. 18,158 Also complaint-heavy in Oregon and Kentucky. 5.Citibank, N.a. 15,235 Also complaint-heavy in Oklahoma and Mississippi. 6.Capital One Financial Corporation 14,166 Also complaint-heavy in California and Maryland. 7.Bank of America, National Association 11,507 Also complaint-heavy in Virginia and Ohio. 8.Wells Fargo & Company 7,952 Also complaint-heavy in South Dakota and Wyoming. 9.American Express Company 5,900 Also complaint-heavy in Washington and South Carolina. 10.TD Bank Us Holding Company 5,862 Also complaint-heavy in South Dakota and Massachusetts. 11.Synchrony Financial 5,529 Also complaint-heavy in Michigan and Alabama. 12.Discover Bank 3,921 Also complaint-heavy in Tennessee and Alabama. 13.Portfolio Recovery Associates, LLC 3,703 Also complaint-heavy in Utah and New Hampshire. 14.Bread Financial Holdings, Inc. 3,361 Also complaint-heavy in Oregon and Rhode Island. 15.Resurgent Capital Services L.P. 3,241 Also complaint-heavy in Arkansas and Oklahoma.

Rising year-over-year volume

New York in the higher-rate third

Consumers in New York have filed 843,694 CFPB complaints (4310.9 per 100,000 residents) - a higher-third per-capita rate among states and territories in this extract. "Credit reporting or other personal consumer reports" leads the product mix - the usual friction point when per-capita volume runs hot. Transunion Intermediate Holdings, Inc. draws the most complaints from New York residents in the top-companies table above. On the per-capita ladder, nearest peers are North Carolina and Pennsylvania.

Year-over-year, complaint volume from New York rose from 181,800 in 2024 to 300,018 in 2025 - a change of +65%. 72,572 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. A swing this large on an already high-rate state can coincide with a servicing failure at a major bureau or a local enforcement wave - still check the company table before inferring a statewide crisis.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - high per-capita states: how rates and company concentration are computed.

Compare all-state rankings, browse every state profile, or see the national complaint picture.