Credit Card Acquisitions Group
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 3 |
| 2020 | 14 |
| 2021 | 28 |
| 2022 | 39 |
| 2023 | 21 |
| 2024 | 27 |
| 2025 | 95 |
| 2026 | 25 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Credit Card Acquisitions Group
Credit Card Acquisitions Group has 196 debt-collection complaints on file with the CFPB, which represents 76% of the 258 total complaints the Bureau has received about this entity. Reports have originated from consumers in 37 states and territories, making this a multi-state collection operation as measured by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
Within the Bureau's 15-day response window, this company answers 37.6% of forwarded complaints. That is materially below the 95% benchmark, persistently late responses are among the strongest predictors of CFPB supervisory action against debt collectors. 0.4% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 0% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Credit Card Acquisitions Group have?
The CFPB has logged 196 debt-collection complaints against Credit Card Acquisitions Group, 76% of all complaints filed against this company.
Does Credit Card Acquisitions Group respond to complaints on time?
Credit Card Acquisitions Group's CFPB timely-response rate is 37.6%. This is below the typical industry benchmark.
Does Credit Card Acquisitions Group provide relief to consumers?
Of resolved complaints against Credit Card Acquisitions Group, 0.4% ended with consumer relief of some kind.
What type of debt does Credit Card Acquisitions Group primarily collect?
Credit Card Acquisitions Group primarily collects "Other debt" based on CFPB complaint data. The full breakdown of debt types is shown above.
What rights do I have against Credit Card Acquisitions Group?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Credit Card Acquisitions Group active?
CFPB data shows consumer complaints against Credit Card Acquisitions Group from 37 states and territories.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.