CFPB Consumer Complaint Profile
The CBE Group, Inc.
Consumers have filed 4,113 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 4,113
- Total complaints
- 1,095
- Last 12 months
- 100%
- Timely response
- 54
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, The CBE Group, Inc. has accumulated 4,113 complaints, placing it #122 by volume. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #122
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 54
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 85 |
| 2014 | 258 |
| 2015 | 240 |
| 2016 | 192 |
| 2017 | 200 |
| 2018 | 185 |
| 2019 | 179 |
| 2020 | 209 |
| 2021 | 284 |
| 2022 | 307 |
| 2023 | 291 |
| 2024 | 394 |
| 2025 | 994 |
| 2026 | 295 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The CBE Group, Inc.
The CBE Group, Inc. carries 4,113 complaints in the CFPB's database, 1,095 of them filed within the past 12 months. Consumers spanning 54 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The CBE Group, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 16.4% of resolved cases, indicating how frequently the initial fix fell short. 41.8% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The CBE Group, Inc. have?
The CBE Group, Inc. has 4,113 total consumer complaints filed with the CFPB, with 1,095 filed in the last 12 months.
Does The CBE Group, Inc. respond to complaints on time?
The CBE Group, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for The CBE Group, Inc.?
"Debt collection" draws more CFPB complaints against The CBE Group, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with The CBE Group, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against The CBE Group, Inc. - see all issues and counts above.
How do I file a complaint against The CBE Group, Inc.?
You can file a complaint against The CBE Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The CBE Group, Inc.?
The CBE Group, Inc. has drawn CFPB complaints from 54 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~4,113)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.