CFPB Consumer Complaint Profile
American International Finance, Inc.
What 21 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 21
- Total complaints
- 9
- Last 12 months
- 71.4%
- Timely response
- 7
- States affected
The verdict
21 CFPB complaints put American International Finance, Inc. at #2803 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 71.4%, trailing the 93% median among companies with 100+ complaints.
- #2803
- of 3,848 companies by volume
- 71.4%
- answered on time
- Credit reporting or …
- most-complained product
- 7
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2017 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 6 |
| 2026 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for American International Finance, Inc.
21 complaints against American International Finance, Inc. appear in the CFPB record, including 9 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
71.4% of CFPB-forwarded complaints against American International Finance, Inc. get a reply inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. In 0% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 14.3% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does American International Finance, Inc. have?
21 complaints have been filed against American International Finance, Inc. with the CFPB overall - 9 of them in the past year.
Does American International Finance, Inc. respond to complaints on time?
American International Finance, Inc.'s CFPB timely-response rate is 71.4%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for American International Finance, Inc.?
Among all products tied to American International Finance, Inc., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with American International Finance, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about American International Finance, Inc.; the full issue list with counts is above.
How do I file a complaint against American International Finance, Inc.?
You can file a complaint against American International Finance, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about American International Finance, Inc.?
American International Finance, Inc. has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~21)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.