CFPB Consumer Complaint Profile
Aspire Financial Inc.
What 23 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 23
- Total complaints
- Mid-range
- 0
- Last 12 months
- 69.6%
- Timely response
- Bottom decile
- 3
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Aspire Financial Inc. has accumulated 23 complaints, placing it #2678 by volume. It posts a 69.6% on-time response rate, the 6th percentile among companies with 100+ complaints.
- #2678
- of 3,843 companies by volume
- 69.6%
- on time (6th pctile)
- Mortgage
- most-complained product
- 3
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Aspire Financial Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
69.6% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 2 |
| 2017 | 4 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Aspire Financial Inc.
Aspire Financial Inc. carries 23 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Application, originator, mortgage broker" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Aspire Financial Inc. draw a 69.6% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 35.7% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 17.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Aspire Financial Inc. have?
Aspire Financial Inc. has 23 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Aspire Financial Inc. respond to complaints on time?
CFPB complaints against Aspire Financial Inc. draw a 69.6% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Aspire Financial Inc.?
The most complained-about product for Aspire Financial Inc. is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Aspire Financial Inc.?
The most common issue reported by consumers about Aspire Financial Inc. is "Application, originator, mortgage broker." All complaint issues are listed above with their counts.
How do I file a complaint against Aspire Financial Inc.?
You can file a complaint against Aspire Financial Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Aspire Financial Inc.?
The CFPB has recorded complaints against Aspire Financial Inc. from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Aspire Financial Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (35.7% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.