CFPB Consumer Complaint Profile
Atlas Credit Company, Inc.
156 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 156
- Total complaints
- Mid-range
- 27
- Last 12 months
- 98.7%
- Timely response
- Above median
- 14
- States affected
The verdict
156 CFPB complaints put Atlas Credit Company, Inc. at #1079 out of 3,843 financial companies ranked by complaint volume. It posts a 98.7% on-time response rate, the 56th percentile among companies with 100+ complaints.
- #1079
- of 3,843 companies by volume
- 98.7%
- on time (56th pctile)
- Credit reporting or …
- most-complained product
- 14
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Atlas Credit Company, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.7% Higher than most higher than 56% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 18 in 2024 to 36 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 7 |
| 2017 | 11 |
| 2018 | 8 |
| 2019 | 14 |
| 2020 | 12 |
| 2021 | 14 |
| 2022 | 15 |
| 2023 | 19 |
| 2024 | 18 |
| 2025 | 36 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Atlas Credit Company, Inc.
The CFPB Consumer Complaint Database has logged 156 complaints against Atlas Credit Company, Inc. overall, with 27 of those filed in the trailing 12 months. Reports have come from consumers in 14 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Atlas Credit Company, Inc. posts a 98.7% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 36.4% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Atlas Credit Company, Inc. have?
The CFPB has logged 156 complaints against Atlas Credit Company, Inc. to date, of which 27 came in over the last 12 months.
Does Atlas Credit Company, Inc. respond to complaints on time?
Atlas Credit Company, Inc. has a 98.7% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Atlas Credit Company, Inc.?
The most complained-about product for Atlas Credit Company, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Atlas Credit Company, Inc.?
The most common issue reported by consumers about Atlas Credit Company, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Atlas Credit Company, Inc.?
You can file a complaint against Atlas Credit Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Atlas Credit Company, Inc.?
Consumers in 14 states and territories have filed complaints about Atlas Credit Company, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Atlas Credit Company, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (36.4% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.