CFPB Consumer Complaint Profile

Blackhawk Finance

Behind the 12 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

12
Total complaints
Below average
1
Last 12 months
0%
Timely response
Bottom decile
5
States affected

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Blackhawk Finance sits at #3492, with 12 complaints logged. On-time replies land at 0%, the 0th percentile for the 100+ complaint peer group.

#3492
of 3,843 companies by volume
0%
on time (0th pctile)
Consumer Loan
most-complained product
5
states with complaints
F
PlainCredit Trust Score
30/100
Blackhawk Finance · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 0.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Blackhawk Finance vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

0% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Blackhawk Finance timely response rate 0.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Consumer Loan - Vehicle loan 4
Debt collection - Auto 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Prepaid card - General-purpose prepaid card 1
Credit card or prepaid card - Gift card 1
Bank account or service - Other bank product/service 1
Debt collection - I do not know 1

Top Issues

1.Problems when you are unable to pay 2
2.Trouble using the card 2
3.Incorrect information on your report 2
4.Managing the loan or lease 1
5.Improper contact or sharing of info 1
6.Communication tactics 1
7.Account opening, closing, or management 1
8.Taking out the loan or lease 1
9.Written notification about debt 1

Complaints by Year

Year Complaints
2015 5
2016 1
2017 2
2018 2
2022 1
2025 1

Complaints by State (Top 15)

Illinois 7
Idaho 1
Indiana 1
California 1
Virginia 1

Company Responses

Untimely response 12

What the CFPB Complaint Record Shows for Blackhawk Finance

Blackhawk Finance carries 12 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 5 states and territories have weighed in, giving this a geographically concentrated footprint. "Consumer Loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Problems when you are unable to pay" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Blackhawk Finance posts a 0% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Blackhawk Finance have?

The CFPB has logged 12 complaints against Blackhawk Finance to date, of which 1 came in over the last 12 months.

Does Blackhawk Finance respond to complaints on time?

CFPB complaints against Blackhawk Finance draw a 0% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Blackhawk Finance?

Among all products tied to Blackhawk Finance, "Consumer Loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Blackhawk Finance?

The most common issue reported by consumers about Blackhawk Finance is "Problems when you are unable to pay." All complaint issues are listed above with their counts.

How do I file a complaint against Blackhawk Finance?

You can file a complaint against Blackhawk Finance directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Blackhawk Finance?

Blackhawk Finance has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Blackhawk Finance: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Source: CFPB Consumer Complaint Database Data through March 2026