CFPB Consumer Complaint Profile
BRite Financial Services, Inc.
104 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 104
- Total complaints
- Mid-range
- 12
- Last 12 months
- 82.7%
- Timely response
- Bottom quartile
- 11
- States affected
The verdict
BRite Financial Services, Inc. ranks #1303 of 3,843 financial companies by CFPB complaint volume, with 104 complaints on record. It posts a 82.7% on-time response rate, the 11th percentile among companies with 100+ complaints.
- #1303
- of 3,843 companies by volume
- 82.7%
- on time (11th pctile)
- Credit reporting or …
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
BRite Financial Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
82.7% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 8 in 2024 to 21 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2017 | 6 |
| 2018 | 19 |
| 2019 | 8 |
| 2020 | 10 |
| 2021 | 10 |
| 2022 | 11 |
| 2023 | 5 |
| 2024 | 8 |
| 2025 | 21 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for BRite Financial Services, Inc.
BRite Financial Services, Inc. carries 104 complaints in the CFPB's database, 12 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, BRite Financial Services, Inc. posts a 82.7% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 3.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does BRite Financial Services, Inc. have?
The CFPB has logged 104 complaints against BRite Financial Services, Inc. to date, of which 12 came in over the last 12 months.
Does BRite Financial Services, Inc. respond to complaints on time?
BRite Financial Services, Inc.'s CFPB timely-response rate is 82.7%.
What product generates the most complaints for BRite Financial Services, Inc.?
The most complained-about product for BRite Financial Services, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with BRite Financial Services, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about BRite Financial Services, Inc.; the full issue list with counts is above.
How do I file a complaint against BRite Financial Services, Inc.?
You can file a complaint against BRite Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about BRite Financial Services, Inc.?
The CFPB has recorded complaints against BRite Financial Services, Inc. from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for BRite Financial Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.