CFPB Consumer Complaint Profile

Carma Enterprises Inc

What 33 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

33
Total complaints
11
Last 12 months
78.8%
Timely response
15
States affected

The verdict

Carma Enterprises Inc ranks #2246 of 3,848 financial companies by CFPB complaint volume, with 33 complaints on record. It answers 78.8% of complaints on time — below the 93% median for companies with 100+ complaints.

#2246
of 3,848 companies by volume
78.8%
answered on time
Credit reporting or …
most-complained product
15
states with complaints
Carma Enterprises Inc timely response rate 78.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 9
Consumer Loan — Installment loan 6
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 4
Debt collection — I do not know 4
Vehicle loan or lease — Loan 3
Debt collection — Payday loan 2
Debt collection — Other debt 2
Debt collection — Payday loan debt 1
Credit card or prepaid card — General-purpose credit card or charge card 1
Payday loan 1

Top Issues

1.Incorrect information on your report 6
2.Problems when you are unable to pay 6
3.Improper use of your report 4
4.Attempts to collect debt not owed 3
5.Communication tactics 3
6.Getting a loan or lease 2
7.Problem with a credit reporting company's investigation into an existing problem 2
8.Took or threatened to take negative or legal action 2
9.Written notification about debt 1
10.Repossession 1

Complaints by Year

Year Complaints
2015 3
2016 6
2020 1
2021 2
2022 2
2023 1
2024 5
2025 10
2026 3

Complaints by State (Top 15)

Nevada 17
Texas 2
Georgia 2
Pennsylvania 1
Alabama 1
Ohio 1
Illinois 1
Maryland 1
California 1
Missouri 1
Connecticut 1
New York 1
Florida 1
Wisconsin 1
North Carolina 1

Company Responses

Closed with explanation 31
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Carma Enterprises Inc

The CFPB Consumer Complaint Database has logged 33 complaints against Carma Enterprises Inc overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Carma Enterprises Inc's timely response rate stands at 78.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 6.1% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Carma Enterprises Inc have?

Carma Enterprises Inc has 33 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.

Does Carma Enterprises Inc respond to complaints on time?

Carma Enterprises Inc has a 78.8% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Carma Enterprises Inc?

The most complained-about product for Carma Enterprises Inc is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Carma Enterprises Inc?

The most common issue reported by consumers about Carma Enterprises Inc is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Carma Enterprises Inc?

You can file a complaint against Carma Enterprises Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Carma Enterprises Inc?

Consumers in 15 states and territories have filed complaints about Carma Enterprises Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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