CFPB Consumer Complaint Profile
CARS Acquisition, LLC
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 116
- Total complaints
- Mid-range
- 29
- Last 12 months
- 97.4%
- Timely response
- Below median
- 23
- States affected
The verdict
By CFPB complaint volume, CARS Acquisition, LLC is #1245 out of 3,843 financial companies. On response speed it sits at the 42nd percentile among companies with 100+ complaints.
- Credit reporting or …
- most-complained product
- FL
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
CARS Acquisition, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.4% Around the middle higher than 42% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 5 |
| 2019 | 5 |
| 2020 | 9 |
| 2021 | 9 |
| 2022 | 10 |
| 2023 | 11 |
| 2024 | 25 |
| 2025 | 32 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CARS Acquisition, LLC
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for CARS Acquisition, LLC, with consumers across the country filing against it. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for CARS Acquisition, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.7% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does CARS Acquisition, LLC have?
116 complaints have been filed against CARS Acquisition, LLC with the CFPB overall - 29 of them in the past year.
Does CARS Acquisition, LLC respond to complaints on time?
CARS Acquisition, LLC's CFPB timely-response rate is 97.4%. That is a strong response record by CFPB standards.
What product generates the most complaints for CARS Acquisition, LLC?
Among all products tied to CARS Acquisition, LLC, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with CARS Acquisition, LLC?
The most common issue reported by consumers about CARS Acquisition, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against CARS Acquisition, LLC?
You can file a complaint against CARS Acquisition, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about CARS Acquisition, LLC?
The CFPB has recorded complaints against CARS Acquisition, LLC from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.