CFPB Consumer Complaint Profile
Churchill Holdings, Inc.
Behind the 27 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 4
- Last 12 months
- 81.5%
- Timely response
- Bottom quartile
- 17
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Churchill Holdings, Inc. has accumulated 27 complaints, placing it #2473 by volume. It posts a 81.5% on-time response rate, the 10th percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 81.5%
- on time (10th pctile)
- Mortgage
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Churchill Holdings, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
81.5% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 5 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 3 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Churchill Holdings, Inc.
The CFPB Consumer Complaint Database has logged 27 complaints against Churchill Holdings, Inc. overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Churchill Holdings, Inc. draw a 81.5% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 14.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Churchill Holdings, Inc. have?
27 complaints have been filed against Churchill Holdings, Inc. with the CFPB overall - 4 of them in the past year.
Does Churchill Holdings, Inc. respond to complaints on time?
Churchill Holdings, Inc.'s CFPB timely-response rate is 81.5%.
What product generates the most complaints for Churchill Holdings, Inc.?
Among all products tied to Churchill Holdings, Inc., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Churchill Holdings, Inc.?
"Trouble during payment process" is the single most frequently cited issue in complaints against Churchill Holdings, Inc. - see all issues and counts above.
How do I file a complaint against Churchill Holdings, Inc.?
You can file a complaint against Churchill Holdings, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Churchill Holdings, Inc.?
Consumers in 17 states and territories have filed complaints about Churchill Holdings, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Churchill Holdings, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.