CFPB Consumer Complaint Profile
Clayton Autos, Inc
Consumers have filed 11 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 7
- Last 12 months
- 9.1%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
11 CFPB complaints put Clayton Autos, Inc at #3589 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 9.1%, the 1st percentile for the 100+ complaint peer group.
- #3589
- of 3,843 companies by volume
- 9.1%
- on time (1st pctile)
- Credit reporting or …
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Clayton Autos, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
9.1% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2024 | 2 |
| 2025 | 7 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Clayton Autos, Inc
11 complaints against Clayton Autos, Inc appear in the CFPB record, including 7 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Clayton Autos, Inc posts a 9.1% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Clayton Autos, Inc have?
The CFPB has logged 11 complaints against Clayton Autos, Inc to date, of which 7 came in over the last 12 months.
Does Clayton Autos, Inc respond to complaints on time?
CFPB complaints against Clayton Autos, Inc draw a 9.1% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Clayton Autos, Inc?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Clayton Autos, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Clayton Autos, Inc?
"Improper use of your report" is the single most frequently cited issue in complaints against Clayton Autos, Inc - see all issues and counts above.
How do I file a complaint against Clayton Autos, Inc?
You can file a complaint against Clayton Autos, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Clayton Autos, Inc?
Consumers in 8 states and territories have filed complaints about Clayton Autos, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Clayton Autos, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.