CFPB Consumer Complaint Profile

Core Advisory Group, LLC

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

29
Total complaints
Mid-range
0
Last 12 months
89.7%
Timely response
Bottom quartile
16
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Core Advisory Group, LLC sits at #2382. On response speed it sits at the 18th percentile among companies with 100+ complaints.

Mortgage
most-complained product
NC
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C+
PlainCredit Trust Score
63/100
Core Advisory Group, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 89.7%
Share of complaints answered within the CFPB response window
Dispute Rate C- 14.8%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 82.8%
Share of complaints closed with monetary or non-monetary relief

Core Advisory Group, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

89.7% Among the lowest higher than 18% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Mortgage - Conventional fixed mortgage 15
Mortgage - FHA mortgage 4
Mortgage - Conventional adjustable mortgage (ARM) 3
Mortgage - Other mortgage 3
Other financial service - Debt settlement 2
Mortgage - VA mortgage 1
Mortgage - Other type of mortgage 1

Top Issues

1.Loan modification,collection,foreclosure 20
2.Settlement process and costs 2
3.Loan servicing, payments, escrow account 2
4.Struggling to pay mortgage 2
5.Fraud or scam 2
6.Credit decision / Underwriting 1

Complaints by Year

Year Complaints
2015 2
2016 22
2017 4
2018 1

Complaints by State (Top 15)

North Carolina 3
New Jersey 3
Utah 2
Colorado 2
Georgia 2
Arkansas 2
Louisiana 2
Wisconsin 2
Illinois 2
Texas 2
Arizona 2
Montana 1
Florida 1
Alabama 1
Michigan 1

Company Responses

Closed with monetary relief 24
Closed with explanation 4
Untimely response 1

What the CFPB Complaint Record Shows for Core Advisory Group, LLC

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Core Advisory Group, LLC, with consumers across the country filing against it. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Loan modification,collection,foreclosure," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate sits below the 95% industry benchmark, a gap that tends to correlate with higher consumer dispute rates downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Core Advisory Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does Core Advisory Group, LLC have?

Core Advisory Group, LLC has 29 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Core Advisory Group, LLC respond to complaints on time?

CFPB complaints against Core Advisory Group, LLC draw a 89.7% timely-response rate inside the expected window.

What product generates the most complaints for Core Advisory Group, LLC?

"Mortgage" draws more CFPB complaints against Core Advisory Group, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Core Advisory Group, LLC?

Consumers most often cite "Loan modification,collection,foreclosure" when complaining about Core Advisory Group, LLC; the full issue list with counts is above.

How do I file a complaint against Core Advisory Group, LLC?

You can file a complaint against Core Advisory Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Core Advisory Group, LLC?

The CFPB has recorded complaints against Core Advisory Group, LLC from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Core Advisory Group, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.