CFPB Consumer Complaint Profile
Crescent City Credit Recovery, Inc.
What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 37
- Total complaints
- Mid-range
- 17
- Last 12 months
- 13.5%
- Timely response
- Bottom decile
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Crescent City Credit Recovery, Inc. sits at #2112. Its on-time response record is at the 1st percentile among companies with 100+ complaints.
- Credit reporting or …
- most-complained product
- LA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Crescent City Credit Recovery, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
13.5% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 5 in 2024 to 21 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 1 |
| 2020 | 3 |
| 2022 | 4 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 21 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Crescent City Credit Recovery, Inc.
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Crescent City Credit Recovery, Inc., with consumers across the country filing against it. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Crescent City Credit Recovery, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Crescent City Credit Recovery, Inc. have?
37 complaints have been filed against Crescent City Credit Recovery, Inc. with the CFPB overall - 17 of them in the past year.
Does Crescent City Credit Recovery, Inc. respond to complaints on time?
Crescent City Credit Recovery, Inc. has a 13.5% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Crescent City Credit Recovery, Inc.?
Among all products tied to Crescent City Credit Recovery, Inc., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Crescent City Credit Recovery, Inc.?
The most common issue reported by consumers about Crescent City Credit Recovery, Inc. is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against Crescent City Credit Recovery, Inc.?
You can file a complaint against Crescent City Credit Recovery, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Crescent City Credit Recovery, Inc.?
Crescent City Credit Recovery, Inc. has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.