CFPB Consumer Complaint Profile
Deutsche Bank
Consumers have filed 163 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 163
- Total complaints
- Mid-range
- 9
- Last 12 months
- 89%
- Timely response
- Bottom quartile
- 32
- States affected
The verdict
163 CFPB complaints put Deutsche Bank at #1052 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 89%, the 16th percentile for the 100+ complaint peer group.
- #1052
- of 3,843 companies by volume
- 89%
- on time (16th pctile)
- Money transfer, virt…
- most-complained product
- 32
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Deutsche Bank vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89% Among the lowest higher than 16% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 6 |
| 2013 | 12 |
| 2014 | 15 |
| 2015 | 10 |
| 2016 | 10 |
| 2017 | 13 |
| 2018 | 17 |
| 2019 | 5 |
| 2020 | 7 |
| 2021 | 14 |
| 2022 | 12 |
| 2023 | 18 |
| 2024 | 14 |
| 2025 | 9 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Deutsche Bank
163 complaints against Deutsche Bank appear in the CFPB record, including 9 from the trailing year. The 32 states and territories represented put this footprint in multi-regional territory. "Money transfer, virtual currency, or money service" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Deutsche Bank draw a 89% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved cases drew a formal consumer-dispute rate of 21.4% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Deutsche Bank have?
163 complaints have been filed against Deutsche Bank with the CFPB overall - 9 of them in the past year.
Does Deutsche Bank respond to complaints on time?
Deutsche Bank's CFPB timely-response rate is 89%.
What product generates the most complaints for Deutsche Bank?
"Money transfer, virtual currency, or money service" draws more CFPB complaints against Deutsche Bank than any other product - see the full breakdown above.
What is the most common complaint issue with Deutsche Bank?
"Managing an account" is the single most frequently cited issue in complaints against Deutsche Bank - see all issues and counts above.
How do I file a complaint against Deutsche Bank?
You can file a complaint against Deutsche Bank directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Deutsche Bank?
Deutsche Bank has drawn CFPB complaints from 32 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Deutsche Bank: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (21.4% here).
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.