CFPB Consumer Complaint Profile
Draper and Kramer Mortgage Corp.
What 19 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 3
- Last 12 months
- 57.9%
- Timely response
- Bottom decile
- 7
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Draper and Kramer Mortgage Corp. has accumulated 19 complaints, placing it #2935 by volume. Its on-time response rate is 57.9%, the 4th percentile among companies with 100+ complaints.
- #2935
- of 3,843 companies by volume
- 57.9%
- on time (4th pctile)
- Mortgage
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Draper and Kramer Mortgage Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
57.9% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 1 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2025 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Draper and Kramer Mortgage Corp.
19 complaints against Draper and Kramer Mortgage Corp. appear in the CFPB record, including 3 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Closing on a mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Draper and Kramer Mortgage Corp.'s timely response rate stands at 57.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 12.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 5.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Draper and Kramer Mortgage Corp. have?
Draper and Kramer Mortgage Corp. has 19 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Draper and Kramer Mortgage Corp. respond to complaints on time?
Draper and Kramer Mortgage Corp. has a 57.9% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Draper and Kramer Mortgage Corp.?
Among all products tied to Draper and Kramer Mortgage Corp., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Draper and Kramer Mortgage Corp.?
"Closing on a mortgage" is the single most frequently cited issue in complaints against Draper and Kramer Mortgage Corp. - see all issues and counts above.
How do I file a complaint against Draper and Kramer Mortgage Corp.?
You can file a complaint against Draper and Kramer Mortgage Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Draper and Kramer Mortgage Corp.?
Consumers in 7 states and territories have filed complaints about Draper and Kramer Mortgage Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Draper and Kramer Mortgage Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.5% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.