CFPB Consumer Complaint Profile
Eagle Home Mortgage, LLC
Consumers have filed 119 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 119
- Total complaints
- Mid-range
- 0
- Last 12 months
- 98.3%
- Timely response
- Above median
- 20
- States affected
The verdict
119 CFPB complaints put Eagle Home Mortgage, LLC at #1229 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 98.3%, the 51st percentile among companies with 100+ complaints.
- #1229
- of 3,843 companies by volume
- 98.3%
- on time (51st pctile)
- Mortgage
- most-complained product
- 20
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Eagle Home Mortgage, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.3% Higher than most higher than 51% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2019 to 2020 complete years
- Annual CFPB complaint volume moved from 26 in 2019 to 1 in 2020 (2019 → 2020).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 5 |
| 2013 | 7 |
| 2014 | 13 |
| 2015 | 14 |
| 2016 | 22 |
| 2017 | 18 |
| 2018 | 13 |
| 2019 | 26 |
| 2020 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Eagle Home Mortgage, LLC
The CFPB Consumer Complaint Database has logged 119 complaints against Eagle Home Mortgage, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 20 states and territories, making this a multi-regional complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Application, originator, mortgage broker" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Eagle Home Mortgage, LLC's timely response rate stands at 98.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 26.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 5.9%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Eagle Home Mortgage, LLC have?
The CFPB has logged 119 complaints against Eagle Home Mortgage, LLC to date, of which 0 came in over the last 12 months.
Does Eagle Home Mortgage, LLC respond to complaints on time?
CFPB complaints against Eagle Home Mortgage, LLC draw a 98.3% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Eagle Home Mortgage, LLC?
The most complained-about product for Eagle Home Mortgage, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Eagle Home Mortgage, LLC?
The most common issue reported by consumers about Eagle Home Mortgage, LLC is "Application, originator, mortgage broker." All complaint issues are listed above with their counts.
How do I file a complaint against Eagle Home Mortgage, LLC?
You can file a complaint against Eagle Home Mortgage, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Eagle Home Mortgage, LLC?
Eagle Home Mortgage, LLC has drawn CFPB complaints from 20 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Eagle Home Mortgage, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (26.2% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.