CFPB Consumer Complaint Profile

Easy Finance, LLC

What 42 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

42
Total complaints
Mid-range
11
Last 12 months
100%
Timely response
Top decile
5
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Easy Finance, LLC has accumulated 42 complaints, placing it #1996 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#1996
of 3,843 companies by volume
100%
on time (86th pctile)
Credit reporting or …
most-complained product
5
states with complaints
B+
PlainCredit Trust Score
79/100
Easy Finance, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 2.4%
Share of complaints closed with monetary or non-monetary relief

Easy Finance, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Easy Finance, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 10
Debt collection - I do not know 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Debt collection - Payday loan debt 5
Payday loan, title loan, personal loan, or advance loan - Installment loan 3
Payday loan, title loan, or personal loan - Installment loan 3
Payday loan, title loan, personal loan, or advance loan - Payday loan 3
Payday loan, title loan, or personal loan - Payday loan 2
Payday loan, title loan, or personal loan - Title loan 1
Consumer Loan - Vehicle loan 1

Top Issues

1.Improper use of your report 10
2.Struggling to pay your loan 5
3.Incorrect information on your report 5
4.Attempts to collect debt not owed 4
5.Communication tactics 4
6.Took or threatened to take negative or legal action 3
7.Received a loan you didn't apply for 2
8.Problem when making payments 1
9.Problem with a credit reporting company's investigation into an existing problem 1
10.Problem with the payoff process at the end of the loan 1

Complaints by Year

Year Complaints
2017 2
2018 2
2020 1
2021 6
2022 5
2023 3
2024 9
2025 11
2026year in progress 3

Complaints by State (Top 15)

Texas 38
Maryland 1
Nevada 1
Hawaii 1
Mississippi 1

Company Responses

Closed with explanation 41
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Easy Finance, LLC

The CFPB Consumer Complaint Database has logged 42 complaints against Easy Finance, LLC overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Improper use of your report," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Easy Finance, LLC draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.4% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Easy Finance, LLC have?

42 complaints have been filed against Easy Finance, LLC with the CFPB overall - 11 of them in the past year.

Does Easy Finance, LLC respond to complaints on time?

Easy Finance, LLC has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Easy Finance, LLC?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Easy Finance, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Easy Finance, LLC?

The most common issue reported by consumers about Easy Finance, LLC is "Improper use of your report." All complaint issues are listed above with their counts.

How do I file a complaint against Easy Finance, LLC?

You can file a complaint against Easy Finance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Easy Finance, LLC?

Consumers in 5 states and territories have filed complaints about Easy Finance, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Easy Finance, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026