CFPB Consumer Complaint Profile

FastBucks

Consumers have filed 30 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

30
Total complaints
Mid-range
0
Last 12 months
80%
Timely response
Bottom decile
17
States affected

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The verdict

30 CFPB complaints put FastBucks at #2333 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 80%, the 9th percentile among companies with 100+ complaints.

#2333
of 3,843 companies by volume
80%
on time (9th pctile)
Payday loan
most-complained product
17
states with complaints
F
PlainCredit Trust Score
33/100
FastBucks · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 80.0%
Share of complaints answered within the CFPB response window
Dispute Rate B- 10.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

FastBucks vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

80% Among the lowest higher than 9% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

FastBucks timely response rate 80.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Payday loan 12
Payday loan, title loan, or personal loan - Payday loan 6
Consumer Loan - Installment loan 4
Payday loan, title loan, or personal loan - Installment loan 3
Consumer Loan - Title loan 1
Credit reporting 1
Debt collection - Payday loan debt 1
Debt collection - Payday loan 1
Consumer Loan - Vehicle loan 1

Top Issues

1.Problems when you are unable to pay 5
2.Can't contact lender 5
3.Struggling to pay your loan 4
4.Charged bank acct wrong day or amt 2
5.Problem when making payments 2
6.Applied for loan/did not receive money 2
7.Lender repossessed or sold the vehicle 1
8.Incorrect information on credit report 1
9.Charged fees or interest I didn't expect 1
10.Getting the loan 1

Complaints by Year

Year Complaints
2014 5
2015 5
2016 7
2017 8
2018 3
2019 2

Complaints by State (Top 15)

Nevada 6
New Mexico 4
Utah 4
Oregon 2
North Carolina 2
Idaho 1
Arizona 1
Wisconsin 1
Michigan 1
California 1
Virginia 1
New York 1
Texas 1
South Carolina 1
Washington 1

Company Responses

Closed with explanation 28
Untimely response 2

What the CFPB Complaint Record Shows for FastBucks

FastBucks carries 30 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. "Payday loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Problems when you are unable to pay," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against FastBucks draw a 80% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 10% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does FastBucks have?

FastBucks has 30 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does FastBucks respond to complaints on time?

FastBucks's CFPB timely-response rate is 80%.

What product generates the most complaints for FastBucks?

"Payday loan" draws more CFPB complaints against FastBucks than any other product - see the full breakdown above.

What is the most common complaint issue with FastBucks?

The most common issue reported by consumers about FastBucks is "Problems when you are unable to pay." All complaint issues are listed above with their counts.

How do I file a complaint against FastBucks?

You can file a complaint against FastBucks directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about FastBucks?

FastBucks has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for FastBucks: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Payday loan

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026