CFPB Consumer Complaint Profile
FinCo Services Inc DBA Current
What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 1,697
- Total complaints
- Among the highest
- 756
- Last 12 months
- 94%
- Timely response
- Below median
- 50
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, FinCo Services Inc DBA Current sits at #236. For answering complaints on time it stands at the 26th percentile in the 100+ complaint peer group.
- Checking or savings …
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
FinCo Services Inc DBA Current vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 250 in 2024 to 649 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 5 |
| 2020 | 58 |
| 2021 | 151 |
| 2022 | 192 |
| 2023 | 187 |
| 2024 | 250 |
| 2025 | 649 |
| 2026year in progress | 205 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for FinCo Services Inc DBA Current
The CFPB Consumer Complaint Database shows a nationwide complaint footprint for FinCo Services Inc DBA Current, with consumers across the country filing against it. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. The specific issue named most within that category is "Managing an account," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for FinCo Services Inc DBA Current: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does FinCo Services Inc DBA Current have?
The CFPB has logged 1,697 complaints against FinCo Services Inc DBA Current to date, of which 756 came in over the last 12 months.
Does FinCo Services Inc DBA Current respond to complaints on time?
FinCo Services Inc DBA Current's CFPB timely-response rate is 94%.
What product generates the most complaints for FinCo Services Inc DBA Current?
Among all products tied to FinCo Services Inc DBA Current, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with FinCo Services Inc DBA Current?
"Managing an account" is the single most frequently cited issue in complaints against FinCo Services Inc DBA Current - see all issues and counts above.
How do I file a complaint against FinCo Services Inc DBA Current?
You can file a complaint against FinCo Services Inc DBA Current directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about FinCo Services Inc DBA Current?
FinCo Services Inc DBA Current has drawn CFPB complaints from 50 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.