CFPB Consumer Complaint Profile
First Republic Bank
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 160
- Total complaints
- Mid-range
- 0
- Last 12 months
- 99.4%
- Timely response
- Above median
- 12
- States affected
The verdict
By CFPB complaint volume, First Republic Bank is #1063 out of 3,843 financial companies. Its on-time response record is at the 69th percentile among companies with 100+ complaints.
- Checking or savings …
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
First Republic Bank vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.4% Higher than most higher than 69% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2022 to 2023 complete years
- Annual CFPB complaint volume moved from 27 in 2022 to 11 in 2023 (2022 → 2023).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 6 |
| 2013 | 7 |
| 2014 | 7 |
| 2015 | 9 |
| 2016 | 14 |
| 2017 | 10 |
| 2018 | 20 |
| 2019 | 18 |
| 2020 | 14 |
| 2021 | 17 |
| 2022 | 27 |
| 2023 | 11 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for First Republic Bank
In the CFPB record, First Republic Bank has a geographically concentrated complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for First Republic Bank: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16% here).
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does First Republic Bank have?
The CFPB has logged 160 complaints against First Republic Bank to date, of which 0 came in over the last 12 months.
Does First Republic Bank respond to complaints on time?
First Republic Bank's CFPB timely-response rate is 99.4%. That is a strong response record by CFPB standards.
What product generates the most complaints for First Republic Bank?
The most complained-about product for First Republic Bank is "Checking or savings account." You can view the full product breakdown on this page.
What is the most common complaint issue with First Republic Bank?
"Managing an account" is the single most frequently cited issue in complaints against First Republic Bank - see all issues and counts above.
How do I file a complaint against First Republic Bank?
You can file a complaint against First Republic Bank directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about First Republic Bank?
The CFPB has recorded complaints against First Republic Bank from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.