CFPB Consumer Complaint Profile

Foris DAX, Inc.

Behind the 1,003 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

1,003
Total complaints
222
Last 12 months
99.2%
Timely response
50
States affected

The verdict

Foris DAX, Inc. ranks #325 of 3,848 financial companies by CFPB complaint volume, with 1,003 complaints on record. Its on-time response rate is 99.2%, ahead of the 93% median among companies with 100+ complaints.

#325
of 3,848 companies by volume
99.2%
answered on time
Money transfer, virt…
most-complained product
50
states with complaints
Foris DAX, Inc. timely response rate 99.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Money transfer, virtual currency, or money service - Virtual currency 672
Money transfer, virtual currency, or money service - Mobile or digital wallet 134
Money transfer, virtual currency, or money service - Domestic (US) money transfer 68
Credit card - General-purpose credit card or charge card 23
Prepaid card - General-purpose prepaid card 21
Checking or savings account - Checking account 20
Credit card or prepaid card - General-purpose credit card or charge card 16
Credit card or prepaid card - General-purpose prepaid card 15
Checking or savings account - Other banking product or service 12
Money transfer, virtual currency, or money service - International money transfer 10

Top Issues

1.Fraud or scam 490
2.Other transaction problem 124
3.Money was not available when promised 87
4.Other service problem 59
5.Confusing or missing disclosures 27
6.Managing an account 26
7.Managing, opening, or closing your mobile wallet account 23
8.Wrong amount charged or received 23
9.Trouble accessing funds in your mobile or digital wallet 21
10.Problem with a purchase or transfer 20

Complaints by Year

Year Complaints
2020 1
2021 79
2022 169
2023 205
2024 263
2025 248
2026 38

Complaints by State (Top 15)

California 173
Florida 106
Texas 98
Pennsylvania 42
Arizona 36
Georgia 36
Illinois 32
Virginia 28
New Jersey 28
Michigan 28
North Carolina 27
Massachusetts 25
Washington 23
Colorado 21
Tennessee 21

Company Responses

Closed with explanation 931
Closed with non-monetary relief 40
Closed with monetary relief 17
In progress 15

What the CFPB Complaint Record Shows for Foris DAX, Inc.

The CFPB Consumer Complaint Database has logged 1,003 complaints against Foris DAX, Inc. overall, with 222 of those filed in the trailing 12 months. Reports have come from consumers in 50 states and territories, making this a nationwide complaint footprint. "Money transfer, virtual currency, or money service" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Fraud or scam" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Foris DAX, Inc. answers 99.2% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Of complaints that were resolved, 5.7% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Foris DAX, Inc. have?

Foris DAX, Inc. has 1,003 total consumer complaints filed with the CFPB, with 222 filed in the last 12 months.

Does Foris DAX, Inc. respond to complaints on time?

Foris DAX, Inc.'s CFPB timely-response rate is 99.2%. This is considered excellent.

What product generates the most complaints for Foris DAX, Inc.?

Among all products tied to Foris DAX, Inc., "Money transfer, virtual currency, or money service" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Foris DAX, Inc.?

The most common issue reported by consumers about Foris DAX, Inc. is "Fraud or scam." All complaint issues are listed above with their counts.

How do I file a complaint against Foris DAX, Inc.?

You can file a complaint against Foris DAX, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Foris DAX, Inc.?

Foris DAX, Inc. has drawn CFPB complaints from 50 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.