CFPB Consumer Complaint Profile

Globe Acceptance, Inc.

What 14 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

14
Total complaints
Below average
3
Last 12 months
71.4%
Timely response
Bottom decile
7
States affected

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The verdict

Globe Acceptance, Inc. ranks #3314 of 3,843 financial companies by CFPB complaint volume, with 14 complaints on record. Its on-time response rate is 71.4%, the 6th percentile among companies with 100+ complaints.

#3314
of 3,843 companies by volume
71.4%
on time (6th pctile)
Vehicle loan or lease
most-complained product
7
states with complaints
F
PlainCredit Trust Score
29/100
Globe Acceptance, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 71.4%
Share of complaints answered within the CFPB response window
Dispute Rate F 100.0%
Share of responses the consumer disputed (lower is better)
Relief Rate B- 7.1%
Share of complaints closed with monetary or non-monetary relief

Globe Acceptance, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

71.4% Among the lowest higher than 6% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Globe Acceptance, Inc. timely response rate 71.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 8
Consumer Loan - Vehicle loan 3
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Managing the loan or lease 5
2.Repossession 3
3.Incorrect information on your report 3
4.Struggling to pay your loan 1
5.Improper use of your report 1
6.Problem with a credit reporting company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2016 3
2017 3
2018 2
2020 1
2022 1
2024 1
2025 3

Complaints by State (Top 15)

Iowa 4
Florida 2
North Carolina 2
Texas 2
Missouri 1
Georgia 1
Oklahoma 1

Company Responses

Closed with explanation 13
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Globe Acceptance, Inc.

14 complaints against Globe Acceptance, Inc. appear in the CFPB record, including 3 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Managing the loan or lease," a reasonable starting point for understanding recurring friction.

Globe Acceptance, Inc.'s timely response rate stands at 71.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 100% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 7.1% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Globe Acceptance, Inc. have?

Globe Acceptance, Inc. has 14 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Globe Acceptance, Inc. respond to complaints on time?

CFPB complaints against Globe Acceptance, Inc. draw a 71.4% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Globe Acceptance, Inc.?

The most complained-about product for Globe Acceptance, Inc. is "Vehicle loan or lease." You can view the full product breakdown on this page.

What is the most common complaint issue with Globe Acceptance, Inc.?

Consumers most often cite "Managing the loan or lease" when complaining about Globe Acceptance, Inc.; the full issue list with counts is above.

How do I file a complaint against Globe Acceptance, Inc.?

You can file a complaint against Globe Acceptance, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Globe Acceptance, Inc.?

The CFPB has recorded complaints against Globe Acceptance, Inc. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Globe Acceptance, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026