CFPB Consumer Complaint Profile
GSA Commercial Asset Management
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 0
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 5
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, GSA Commercial Asset Management sits at #3715. On response speed it sits at the 0th percentile among companies with 100+ complaints.
- Money transfer, virt…
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
GSA Commercial Asset Management vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2018 | 1 |
| 2019 | 1 |
| 2021 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for GSA Commercial Asset Management
GSA Commercial Asset Management draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Fraud or scam," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for GSA Commercial Asset Management: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does GSA Commercial Asset Management have?
GSA Commercial Asset Management has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does GSA Commercial Asset Management respond to complaints on time?
GSA Commercial Asset Management's CFPB timely-response rate is 0%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for GSA Commercial Asset Management?
The most complained-about product for GSA Commercial Asset Management is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with GSA Commercial Asset Management?
The most common issue reported by consumers about GSA Commercial Asset Management is "Fraud or scam." All complaint issues are listed above with their counts.
How do I file a complaint against GSA Commercial Asset Management?
You can file a complaint against GSA Commercial Asset Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about GSA Commercial Asset Management?
Consumers in 5 states and territories have filed complaints about GSA Commercial Asset Management with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.