CFPB Consumer Complaint Profile
Honor Finance, LLC
Consumers have filed 64 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 64
- Total complaints
- Mid-range
- 0
- Last 12 months
- 95.3%
- Timely response
- Below median
- 17
- States affected
The verdict
Honor Finance, LLC ranks #1626 of 3,843 financial companies by CFPB complaint volume, with 64 complaints on record. On-time replies land at 95.3%, the 30th percentile for the 100+ complaint peer group.
- #1626
- of 3,843 companies by volume
- 95.3%
- on time (30th pctile)
- Consumer Loan
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Honor Finance, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.3% Around the middle higher than 30% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 6 |
| 2016 | 15 |
| 2017 | 21 |
| 2018 | 21 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Honor Finance, LLC
The CFPB Consumer Complaint Database has logged 64 complaints against Honor Finance, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Consumer Loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing the loan or lease" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Honor Finance, LLC draw a 95.3% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 21.4% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Honor Finance, LLC have?
64 complaints have been filed against Honor Finance, LLC with the CFPB overall - 0 of them in the past year.
Does Honor Finance, LLC respond to complaints on time?
CFPB complaints against Honor Finance, LLC draw a 95.3% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Honor Finance, LLC?
The most complained-about product for Honor Finance, LLC is "Consumer Loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Honor Finance, LLC?
Consumers most often cite "Managing the loan or lease" when complaining about Honor Finance, LLC; the full issue list with counts is above.
How do I file a complaint against Honor Finance, LLC?
You can file a complaint against Honor Finance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Honor Finance, LLC?
Consumers in 17 states and territories have filed complaints about Honor Finance, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Honor Finance, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (21.4% here).
Also handles Consumer Loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.