CFPB Consumer Complaint Profile

IMC Capital, LLC

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

47
Total complaints
Mid-range
0
Last 12 months
8.5%
Timely response
Bottom decile
24
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, IMC Capital, LLC places #1895 by volume. Its on-time response record is at the 1st percentile among companies with 100+ complaints.

Credit card
most-complained product
NY
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
31/100
IMC Capital, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 8.5%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

IMC Capital, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

8.5% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Credit card 43
Credit card or prepaid card - General-purpose credit card or charge card 3
Prepaid card - Government benefit card 1

Top Issues

1.Unsolicited issuance of credit card 24
2.Advertising and marketing 7
3.Identity theft / Fraud / Embezzlement 6
4.Other 3
5.Credit card protection / Debt protection 2
6.Getting a credit card 2
7.Advertising and marketing, including promotional offers 1
8.Unexpected or other fees 1
9.Credit line increase/decrease 1

Complaints by Year

Year Complaints
2016 38
2017 7
2018 1
2024 1

Complaints by State (Top 15)

New York 4
Georgia 4
Florida 4
California 4
Virginia 3
Colorado 3
Illinois 3
Ohio 2
Oregon 2
Texas 2
Wisconsin 2
Indiana 1
Montana 1
Idaho 1
Pennsylvania 1

Company Responses

Untimely response 42
Closed with explanation 5

What the CFPB Complaint Record Shows for IMC Capital, LLC

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for IMC Capital, LLC, with consumers across the country filing against it. "Credit card" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Unsolicited issuance of credit card," a reasonable starting point for understanding recurring friction.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for IMC Capital, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Frequently Asked Questions

How many CFPB complaints does IMC Capital, LLC have?

47 complaints have been filed against IMC Capital, LLC with the CFPB overall - 0 of them in the past year.

Does IMC Capital, LLC respond to complaints on time?

IMC Capital, LLC has a 8.5% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for IMC Capital, LLC?

The most complained-about product for IMC Capital, LLC is "Credit card." You can view the full product breakdown on this page.

What is the most common complaint issue with IMC Capital, LLC?

The most common issue reported by consumers about IMC Capital, LLC is "Unsolicited issuance of credit card." All complaint issues are listed above with their counts.

How do I file a complaint against IMC Capital, LLC?

You can file a complaint against IMC Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about IMC Capital, LLC?

The CFPB has recorded complaints against IMC Capital, LLC from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

IMC Capital, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.