CFPB Consumer Complaint Profile

IPAC'S Inc.

What 191 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

191
Total complaints
178
Last 12 months
0.5%
Timely response
19
States affected

The verdict

IPAC'S Inc. ranks #967 of 3,848 financial companies by CFPB complaint volume, with 191 complaints on record. It answers 0.5% of complaints on time — below the 93% median for companies with 100+ complaints.

#967
of 3,848 companies by volume
0.5%
answered on time
Credit reporting or …
most-complained product
19
states with complaints
IPAC'S Inc. timely response rate 0.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 165
Debt collection — I do not know 10
Debt collection — Medical debt 5
Debt collection — Payday loan debt 3
Debt collection — Medical 2
Debt or credit management — Debt settlement 1
Debt collection — Rental debt 1
Payday loan, title loan, personal loan, or advance loan — Payday loan 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1
Credit reporting, credit repair services, or other personal consumer reports — Other personal consumer report 1

Top Issues

1.Problem with fraud alerts or security freezes 116
2.Problem with a company's investigation into an existing problem 29
3.Incorrect information on your report 11
4.Attempts to collect debt not owed 7
5.Unable to get your credit report or credit score 6
6.Improper use of your report 4
7.Threatened to contact someone or share information improperly 4
8.Written notification about debt 4
9.Communication tactics 3
10.Took or threatened to take negative or legal action 2

Complaints by Year

Year Complaints
2014 1
2016 1
2018 1
2022 1
2023 3
2024 6
2025 114
2026 64

Complaints by State (Top 15)

Illinois 115
Texas 13
Indiana 11
Florida 9
California 7
Georgia 5
Mississippi 5
Arizona 4
Massachusetts 4
Iowa 3
Louisiana 3
Tennessee 3
Michigan 2
Missouri 2
South Carolina 1

Company Responses

Untimely response 188
Closed with explanation 3

What the CFPB Complaint Record Shows for IPAC'S Inc.

The CFPB Consumer Complaint Database has logged 191 complaints against IPAC'S Inc. overall, with 178 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Problem with fraud alerts or security freezes" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

IPAC'S Inc.'s timely response rate stands at 0.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does IPAC'S Inc. have?

IPAC'S Inc. has 191 total consumer complaints filed with the CFPB, with 178 filed in the last 12 months.

Does IPAC'S Inc. respond to complaints on time?

IPAC'S Inc. has a 0.5% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for IPAC'S Inc.?

The most complained-about product for IPAC'S Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with IPAC'S Inc.?

The most common issue reported by consumers about IPAC'S Inc. is "Problem with fraud alerts or security freezes." All complaint issues are listed above with their counts.

How do I file a complaint against IPAC'S Inc.?

You can file a complaint against IPAC'S Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about IPAC'S Inc.?

Consumers in 19 states and territories have filed complaints about IPAC'S Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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