CFPB Consumer Complaint Profile
Kikoff Inc.
What 5,248 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 5,248
- Total complaints
- Among the highest
- 3,001
- Last 12 months
- 100%
- Timely response
- Top decile
- 52
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Kikoff Inc. has accumulated 5,248 complaints, placing it #102 by volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #102
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Credit reporting or …
- most-complained product
- 52
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kikoff Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 1,045 in 2024 to 2,740 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 86 |
| 2022 | 207 |
| 2023 | 378 |
| 2024 | 1,045 |
| 2025 | 2,740 |
| 2026year in progress | 791 |
Complaints by State (Top 15)
Company Responses
Kikoff Inc. Complaint Concentration Profile
Kikoff Inc. is a high-volume CFPB cohort (5,248 complaints) - enough filings to measure how concentrated the product and issue mix is, not just the headline totals. Across 37 named product lines in the stored breakdown, the leading three (Credit reporting or other personal consumer reports, Debt collection, Credit reporting, credit repair services, or other personal consumer reports) hold a 81.9% share of product-tagged complaints. The Herfindahl index on that product mix is 0.361 (1.0 = a single product owns every tagged complaint; lower = a broader book).
On the issue side, 15 named issues appear in the top list; the leading three (Incorrect information on your report, Improper use of your report, Problem with a company's investigation into an existing problem) cover a 65.9% share of those mentions. That multi-issue footprint is the profile thin-volume companies cannot show - their pages stop at a short bar list because the sample cannot support a concentration read.
Geography tells a similar story: the top three states (Texas, Florida, Georgia) hold a 35.3% share of state-tagged volume across 52 jurisdictions on file. A concentrated state trio can hint at regional servicing stress; a flatter map usually tracks a nationwide book.
Among coded company responses, "Closed with explanation" leads at a 96.1% share among the 5,248 response-tagged complaints (5,044 filings). Read that mix next to the timely-response and relief rates above - both describe process outcomes, not a finding of wrongdoing.
Peak filing year was 2025 (2,740 complaints); the lightest year on file was 2020 (1). From 2024 to 2025, annual volume rose 162.2% (1,045 → 2,740). Year-to-year swings at this volume usually track product launches, servicing changes, and consumer awareness more than a single-event spike.
What the CFPB Complaint Record Shows for Kikoff Inc.
5,248 complaints against Kikoff Inc. appear in the CFPB record, including 3,001 from the trailing year. The 52 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Kikoff Inc. posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 3.9%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kikoff Inc. have?
The CFPB has logged 5,248 complaints against Kikoff Inc. to date, of which 3,001 came in over the last 12 months.
Does Kikoff Inc. respond to complaints on time?
CFPB complaints against Kikoff Inc. draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Kikoff Inc.?
The most complained-about product for Kikoff Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Kikoff Inc.?
The most common issue reported by consumers about Kikoff Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Kikoff Inc.?
You can file a complaint against Kikoff Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kikoff Inc.?
Kikoff Inc. has drawn CFPB complaints from 52 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Kikoff Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (5,248 here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.