CFPB Consumer Complaint Profile
Lending Solutions Mortgage/ LSI Mortgage
Behind the 36 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 36
- Total complaints
- Mid-range
- 0
- Last 12 months
- 86.1%
- Timely response
- Bottom quartile
- 18
- States affected
The verdict
Lending Solutions Mortgage/ LSI Mortgage ranks #2143 of 3,843 financial companies by CFPB complaint volume, with 36 complaints on record. Its on-time response rate is 86.1%, the 13th percentile among companies with 100+ complaints.
- #2143
- of 3,843 companies by volume
- 86.1%
- on time (13th pctile)
- Mortgage
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Lending Solutions Mortgage/ LSI Mortgage vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
86.1% Among the lowest higher than 13% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 6 |
| 2013 | 11 |
| 2014 | 6 |
| 2015 | 8 |
| 2016 | 4 |
| 2017 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Lending Solutions Mortgage/ LSI Mortgage
The CFPB Consumer Complaint Database has logged 36 complaints against Lending Solutions Mortgage/ LSI Mortgage overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Application, originator, mortgage broker," a reasonable starting point for understanding recurring friction.
Lending Solutions Mortgage/ LSI Mortgage's timely response rate stands at 86.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 25.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 16.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Lending Solutions Mortgage/ LSI Mortgage have?
Lending Solutions Mortgage/ LSI Mortgage has 36 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Lending Solutions Mortgage/ LSI Mortgage respond to complaints on time?
Lending Solutions Mortgage/ LSI Mortgage's CFPB timely-response rate is 86.1%.
What product generates the most complaints for Lending Solutions Mortgage/ LSI Mortgage?
"Mortgage" draws more CFPB complaints against Lending Solutions Mortgage/ LSI Mortgage than any other product - see the full breakdown above.
What is the most common complaint issue with Lending Solutions Mortgage/ LSI Mortgage?
Consumers most often cite "Application, originator, mortgage broker" when complaining about Lending Solutions Mortgage/ LSI Mortgage; the full issue list with counts is above.
How do I file a complaint against Lending Solutions Mortgage/ LSI Mortgage?
You can file a complaint against Lending Solutions Mortgage/ LSI Mortgage directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lending Solutions Mortgage/ LSI Mortgage?
Consumers in 18 states and territories have filed complaints about Lending Solutions Mortgage/ LSI Mortgage with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Lending Solutions Mortgage/ LSI Mortgage: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25.7% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Lending Solutions Mortgage/ LSI Mortgage have?
Lending Solutions Mortgage/ LSI Mortgage has 36 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Lending Solutions Mortgage/ LSI Mortgage respond to complaints on time?
Lending Solutions Mortgage/ LSI Mortgage's CFPB timely-response rate is 86.1%.
What product generates the most complaints for Lending Solutions Mortgage/ LSI Mortgage?
"Mortgage" draws more CFPB complaints against Lending Solutions Mortgage/ LSI Mortgage than any other product - see the full breakdown above.
What is the most common complaint issue with Lending Solutions Mortgage/ LSI Mortgage?
Consumers most often cite "Application, originator, mortgage broker" when complaining about Lending Solutions Mortgage/ LSI Mortgage; the full issue list with counts is above.
How do I file a complaint against Lending Solutions Mortgage/ LSI Mortgage?
You can file a complaint against Lending Solutions Mortgage/ LSI Mortgage directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lending Solutions Mortgage/ LSI Mortgage?
Consumers in 18 states and territories have filed complaints about Lending Solutions Mortgage/ LSI Mortgage with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.