CFPB Consumer Complaint Profile
LendingPoint Holdings LLC
Consumers have filed 706 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 706
- Total complaints
- Above average
- 160
- Last 12 months
- 97.3%
- Timely response
- Below median
- 49
- States affected
The verdict
706 CFPB complaints put LendingPoint Holdings LLC at #414 out of 3,843 financial companies ranked by complaint volume. It posts a 97.3% on-time response rate, the 42nd percentile among companies with 100+ complaints.
- #414
- of 3,843 companies by volume
- 97.3%
- on time (42nd pctile)
- Credit reporting or …
- most-complained product
- 49
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
LendingPoint Holdings LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.3% Around the middle higher than 42% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 129 in 2024 to 155 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 5 |
| 2017 | 11 |
| 2018 | 22 |
| 2019 | 27 |
| 2020 | 43 |
| 2021 | 59 |
| 2022 | 96 |
| 2023 | 125 |
| 2024 | 129 |
| 2025 | 155 |
| 2026year in progress | 33 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for LendingPoint Holdings LLC
The CFPB Consumer Complaint Database has logged 706 complaints against LendingPoint Holdings LLC overall, with 160 of those filed in the trailing 12 months. Reports have come from consumers in 49 states and territories, making this a nationwide complaint footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, LendingPoint Holdings LLC posts a 97.3% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 13.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does LendingPoint Holdings LLC have?
706 complaints have been filed against LendingPoint Holdings LLC with the CFPB overall - 160 of them in the past year.
Does LendingPoint Holdings LLC respond to complaints on time?
CFPB complaints against LendingPoint Holdings LLC draw a 97.3% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for LendingPoint Holdings LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against LendingPoint Holdings LLC than any other product - see the full breakdown above.
What is the most common complaint issue with LendingPoint Holdings LLC?
The most common issue reported by consumers about LendingPoint Holdings LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against LendingPoint Holdings LLC?
You can file a complaint against LendingPoint Holdings LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about LendingPoint Holdings LLC?
Consumers in 49 states and territories have filed complaints about LendingPoint Holdings LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for LendingPoint Holdings LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does LendingPoint Holdings LLC have?
706 complaints have been filed against LendingPoint Holdings LLC with the CFPB overall - 160 of them in the past year.
Does LendingPoint Holdings LLC respond to complaints on time?
CFPB complaints against LendingPoint Holdings LLC draw a 97.3% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for LendingPoint Holdings LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against LendingPoint Holdings LLC than any other product - see the full breakdown above.
What is the most common complaint issue with LendingPoint Holdings LLC?
The most common issue reported by consumers about LendingPoint Holdings LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against LendingPoint Holdings LLC?
You can file a complaint against LendingPoint Holdings LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about LendingPoint Holdings LLC?
Consumers in 49 states and territories have filed complaints about LendingPoint Holdings LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.