CFPB Consumer Complaint Profile

Live Well Financial, Inc.

45 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

45
Total complaints
Mid-range
0
Last 12 months
77.8%
Timely response
Bottom decile
18
States affected

The verdict

Live Well Financial, Inc. ranks #1934 of 3,843 financial companies by CFPB complaint volume, with 45 complaints on record. On-time replies land at 77.8%, the 8th percentile for the 100+ complaint peer group.

#1934
of 3,843 companies by volume
77.8%
on time (8th pctile)
Mortgage
most-complained product
18
states with complaints
F
PlainCredit Trust Score
23/100
Live Well Financial, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 77.8%
Share of complaints answered within the CFPB response window
Dispute Rate F 21.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Live Well Financial, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

77.8% Among the lowest higher than 8% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Live Well Financial, Inc. timely response rate 77.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Reverse mortgage 40
Mortgage - Other mortgage 2
Mortgage - Home equity loan or line of credit 1
Mortgage - FHA mortgage 1
Mortgage - VA mortgage 1

Top Issues

1.Loan modification,collection,foreclosure 10
2.Struggling to pay mortgage 9
3.Trouble during payment process 7
4.Loan servicing, payments, escrow account 5
5.Applying for a mortgage or refinancing an existing mortgage 5
6.Application, originator, mortgage broker 5
7.Settlement process and costs 3
8.Closing on a mortgage 1

Complaints by Year

Year Complaints
2013 3
2014 3
2015 5
2016 10
2017 12
2018 8
2019 2
2021 2

Complaints by State (Top 15)

California 6
Ohio 4
Virginia 4
New York 4
Pennsylvania 4
New Jersey 3
Florida 3
Illinois 3
Arizona 2
Minnesota 2
Texas 2
Washington 2
Puerto Rico 1
Tennessee 1
New Hampshire 1

Company Responses

Closed with explanation 43
Untimely response 2

What the CFPB Complaint Record Shows for Live Well Financial, Inc.

Live Well Financial, Inc. carries 45 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Loan modification,collection,foreclosure" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Live Well Financial, Inc. posts a 77.8% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 21.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Live Well Financial, Inc. have?

45 complaints have been filed against Live Well Financial, Inc. with the CFPB overall - 0 of them in the past year.

Does Live Well Financial, Inc. respond to complaints on time?

Live Well Financial, Inc.'s CFPB timely-response rate is 77.8%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Live Well Financial, Inc.?

The most complained-about product for Live Well Financial, Inc. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Live Well Financial, Inc.?

"Loan modification,collection,foreclosure" is the single most frequently cited issue in complaints against Live Well Financial, Inc. - see all issues and counts above.

How do I file a complaint against Live Well Financial, Inc.?

You can file a complaint against Live Well Financial, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Live Well Financial, Inc.?

Consumers in 18 states and territories have filed complaints about Live Well Financial, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Live Well Financial, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does Live Well Financial, Inc. have?

45 complaints have been filed against Live Well Financial, Inc. with the CFPB overall - 0 of them in the past year.

Does Live Well Financial, Inc. respond to complaints on time?

Live Well Financial, Inc.'s CFPB timely-response rate is 77.8%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Live Well Financial, Inc.?

The most complained-about product for Live Well Financial, Inc. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Live Well Financial, Inc.?

"Loan modification,collection,foreclosure" is the single most frequently cited issue in complaints against Live Well Financial, Inc. - see all issues and counts above.

How do I file a complaint against Live Well Financial, Inc.?

You can file a complaint against Live Well Financial, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Live Well Financial, Inc.?

Consumers in 18 states and territories have filed complaints about Live Well Financial, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Live Well Financial, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.