CFPB Consumer Complaint Profile
Motormax Financial Services Inc.
Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 0
- Last 12 months
- 60%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
10 CFPB complaints put Motormax Financial Services Inc. at #3715 out of 3,843 financial companies ranked by complaint volume. It posts a 60% on-time response rate, the 4th percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 60%
- on time (4th pctile)
- Credit reporting or …
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Motormax Financial Services Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
60% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 1 |
| 2020 | 1 |
| 2023 | 1 |
| 2024 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Motormax Financial Services Inc.
Motormax Financial Services Inc. carries 10 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Managing the loan or lease" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Motormax Financial Services Inc. draw a 60% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 10%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Motormax Financial Services Inc. have?
10 complaints have been filed against Motormax Financial Services Inc. with the CFPB overall - 0 of them in the past year.
Does Motormax Financial Services Inc. respond to complaints on time?
Motormax Financial Services Inc. has a 60% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Motormax Financial Services Inc.?
Among all products tied to Motormax Financial Services Inc., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Motormax Financial Services Inc.?
The most common issue reported by consumers about Motormax Financial Services Inc. is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against Motormax Financial Services Inc.?
You can file a complaint against Motormax Financial Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Motormax Financial Services Inc.?
Consumers in 4 states and territories have filed complaints about Motormax Financial Services Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Motormax Financial Services Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Motormax Financial Services Inc. have?
10 complaints have been filed against Motormax Financial Services Inc. with the CFPB overall - 0 of them in the past year.
Does Motormax Financial Services Inc. respond to complaints on time?
Motormax Financial Services Inc. has a 60% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Motormax Financial Services Inc.?
Among all products tied to Motormax Financial Services Inc., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Motormax Financial Services Inc.?
The most common issue reported by consumers about Motormax Financial Services Inc. is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against Motormax Financial Services Inc.?
You can file a complaint against Motormax Financial Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Motormax Financial Services Inc.?
Consumers in 4 states and territories have filed complaints about Motormax Financial Services Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.