CFPB Consumer Complaint Profile
New Mexico Educational Assistance Foundation
34 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 34
- Total complaints
- Mid-range
- 0
- Last 12 months
- 94.1%
- Timely response
- Below median
- 9
- States affected
The verdict
New Mexico Educational Assistance Foundation ranks #2211 of 3,843 financial companies by CFPB complaint volume, with 34 complaints on record. Its on-time response rate is 94.1%, the 26th percentile among companies with 100+ complaints.
- #2211
- of 3,843 companies by volume
- 94.1%
- on time (26th pctile)
- Student loan
- most-complained product
- 9
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
New Mexico Educational Assistance Foundation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.1% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2017 | 6 |
| 2018 | 2 |
| 2019 | 7 |
| 2020 | 3 |
| 2021 | 7 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for New Mexico Educational Assistance Foundation
New Mexico Educational Assistance Foundation carries 34 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 9 states and territories have weighed in, giving this a geographically concentrated footprint. "Student loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
New Mexico Educational Assistance Foundation's timely response rate stands at 94.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 25% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does New Mexico Educational Assistance Foundation have?
New Mexico Educational Assistance Foundation has 34 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does New Mexico Educational Assistance Foundation respond to complaints on time?
CFPB complaints against New Mexico Educational Assistance Foundation draw a 94.1% timely-response rate inside the expected window.
What product generates the most complaints for New Mexico Educational Assistance Foundation?
The most complained-about product for New Mexico Educational Assistance Foundation is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with New Mexico Educational Assistance Foundation?
Consumers most often cite "Incorrect information on your report" when complaining about New Mexico Educational Assistance Foundation; the full issue list with counts is above.
How do I file a complaint against New Mexico Educational Assistance Foundation?
You can file a complaint against New Mexico Educational Assistance Foundation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about New Mexico Educational Assistance Foundation?
New Mexico Educational Assistance Foundation has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for New Mexico Educational Assistance Foundation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does New Mexico Educational Assistance Foundation have?
New Mexico Educational Assistance Foundation has 34 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does New Mexico Educational Assistance Foundation respond to complaints on time?
CFPB complaints against New Mexico Educational Assistance Foundation draw a 94.1% timely-response rate inside the expected window.
What product generates the most complaints for New Mexico Educational Assistance Foundation?
The most complained-about product for New Mexico Educational Assistance Foundation is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with New Mexico Educational Assistance Foundation?
Consumers most often cite "Incorrect information on your report" when complaining about New Mexico Educational Assistance Foundation; the full issue list with counts is above.
How do I file a complaint against New Mexico Educational Assistance Foundation?
You can file a complaint against New Mexico Educational Assistance Foundation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about New Mexico Educational Assistance Foundation?
New Mexico Educational Assistance Foundation has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.