CFPB Consumer Complaint Profile
Paramount Residential Mortgage Group
Behind the 273 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 273
- Total complaints
- 26
- Last 12 months
- 94.1%
- Timely response
- 34
- States affected
The verdict
273 CFPB complaints put Paramount Residential Mortgage Group at #752 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 94.1%, ahead of the 93% median among companies with 100+ complaints.
- #752
- of 3,848 companies by volume
- 94.1%
- answered on time
- Mortgage
- most-complained product
- 34
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 5 |
| 2014 | 1 |
| 2015 | 5 |
| 2016 | 11 |
| 2017 | 17 |
| 2018 | 22 |
| 2019 | 12 |
| 2020 | 26 |
| 2021 | 38 |
| 2022 | 49 |
| 2023 | 29 |
| 2024 | 24 |
| 2025 | 27 |
| 2026 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Paramount Residential Mortgage Group
273 complaints against Paramount Residential Mortgage Group appear in the CFPB record, including 26 from the trailing year. The 34 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
94.1% of CFPB-forwarded complaints against Paramount Residential Mortgage Group get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. In 10.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 11.4% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Paramount Residential Mortgage Group have?
Paramount Residential Mortgage Group has 273 total consumer complaints filed with the CFPB, with 26 filed in the last 12 months.
Does Paramount Residential Mortgage Group respond to complaints on time?
Paramount Residential Mortgage Group's CFPB timely-response rate is 94.1%.
What product generates the most complaints for Paramount Residential Mortgage Group?
The most complained-about product for Paramount Residential Mortgage Group is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Paramount Residential Mortgage Group?
Consumers most often cite "Trouble during payment process" when complaining about Paramount Residential Mortgage Group; the full issue list with counts is above.
How do I file a complaint against Paramount Residential Mortgage Group?
You can file a complaint against Paramount Residential Mortgage Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Paramount Residential Mortgage Group?
The CFPB has recorded complaints against Paramount Residential Mortgage Group from 34 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~273)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.