CFPB Consumer Complaint Profile
Paramount Residential Mortgage Group
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 273
- Total complaints
- Above average
- 26
- Last 12 months
- 94.1%
- Timely response
- Below median
- 34
- States affected
The verdict
By CFPB complaint volume, Paramount Residential Mortgage Group is #750 out of 3,843 financial companies. Its on-time response record is at the 26th percentile among companies with 100+ complaints.
- Mortgage
- most-complained product
- FL
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Paramount Residential Mortgage Group vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.1% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 5 |
| 2014 | 1 |
| 2015 | 5 |
| 2016 | 11 |
| 2017 | 17 |
| 2018 | 22 |
| 2019 | 12 |
| 2020 | 26 |
| 2021 | 38 |
| 2022 | 49 |
| 2023 | 29 |
| 2024 | 24 |
| 2025 | 27 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Paramount Residential Mortgage Group
In the CFPB record, Paramount Residential Mortgage Group has a multi-regional complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate sits below the 95% industry benchmark, a gap that tends to correlate with higher consumer dispute rates downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Paramount Residential Mortgage Group: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (10.3% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Paramount Residential Mortgage Group have?
Paramount Residential Mortgage Group has 273 total consumer complaints filed with the CFPB, with 26 filed in the last 12 months.
Does Paramount Residential Mortgage Group respond to complaints on time?
Paramount Residential Mortgage Group's CFPB timely-response rate is 94.1%.
What product generates the most complaints for Paramount Residential Mortgage Group?
The most complained-about product for Paramount Residential Mortgage Group is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Paramount Residential Mortgage Group?
Consumers most often cite "Trouble during payment process" when complaining about Paramount Residential Mortgage Group; the full issue list with counts is above.
How do I file a complaint against Paramount Residential Mortgage Group?
You can file a complaint against Paramount Residential Mortgage Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Paramount Residential Mortgage Group?
The CFPB has recorded complaints against Paramount Residential Mortgage Group from 34 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.