CFPB Consumer Complaint Profile

Peoples Financial Corp.

What 27 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

27
Total complaints
Mid-range
4
Last 12 months
100%
Timely response
Top decile
6
States affected

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The verdict

Peoples Financial Corp. ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#2473
of 3,843 companies by volume
100%
on time (86th pctile)
Credit reporting or …
most-complained product
6
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

A
PlainCredit Trust Score
86/100
Peoples Financial Corp. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 11.1%
Share of complaints closed with monetary or non-monetary relief

Peoples Financial Corp. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Peoples Financial Corp. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 10
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Vehicle loan or lease - Loan 5
Debt collection - Auto debt 3
Consumer Loan - Vehicle loan 2
Debt collection - I do not know 1

Top Issues

1.Incorrect information on your report 10
2.Improper use of your report 3
3.Problem with a credit reporting company's investigation into an existing problem 2
4.Attempts to collect debt not owed 2
5.Managing the loan or lease 2
6.Problems at the end of the loan or lease 2
7.False statements or representation 1
8.Problem with a company's investigation into an existing problem 1
9.Getting a loan or lease 1
10.Problem with fraud alerts or security freezes 1

Complaints by Year

Year Complaints
2015 1
2017 1
2018 1
2019 2
2020 2
2021 2
2022 3
2023 3
2024 7
2025 4
2026year in progress 1

Complaints by State (Top 15)

Georgia 21
Virginia 2
West Virginia 1
Ohio 1
Mississippi 1
Pennsylvania 1

Company Responses

Closed with explanation 24
Closed with monetary relief 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Peoples Financial Corp.

Peoples Financial Corp. carries 27 complaints in the CFPB's database, 4 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Peoples Financial Corp. draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 11.1% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Peoples Financial Corp. have?

The CFPB has logged 27 complaints against Peoples Financial Corp. to date, of which 4 came in over the last 12 months.

Does Peoples Financial Corp. respond to complaints on time?

CFPB complaints against Peoples Financial Corp. draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Peoples Financial Corp.?

Among all products tied to Peoples Financial Corp., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Peoples Financial Corp.?

Consumers most often cite "Incorrect information on your report" when complaining about Peoples Financial Corp.; the full issue list with counts is above.

How do I file a complaint against Peoples Financial Corp.?

You can file a complaint against Peoples Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Peoples Financial Corp.?

Consumers in 6 states and territories have filed complaints about Peoples Financial Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Peoples Financial Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Peoples Financial Corp. have?

The CFPB has logged 27 complaints against Peoples Financial Corp. to date, of which 4 came in over the last 12 months.

Does Peoples Financial Corp. respond to complaints on time?

CFPB complaints against Peoples Financial Corp. draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Peoples Financial Corp.?

Among all products tied to Peoples Financial Corp., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Peoples Financial Corp.?

Consumers most often cite "Incorrect information on your report" when complaining about Peoples Financial Corp.; the full issue list with counts is above.

How do I file a complaint against Peoples Financial Corp.?

You can file a complaint against Peoples Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Peoples Financial Corp.?

Consumers in 6 states and territories have filed complaints about Peoples Financial Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Peoples Financial Corp.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.