CFPB Consumer Complaint Profile

Pintor Partners, LP

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

32
Total complaints
Mid-range
3
Last 12 months
93.8%
Timely response
Below median
3
States affected

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The verdict

Pintor Partners, LP ranks #2270 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 26th percentile in the 100+ complaint peer group.

Money transfer, virt…
most-complained product
TX
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
49/100
Pintor Partners, LP · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.8%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Pintor Partners, LP vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.8% Around the middle higher than 26% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Money transfer, virtual currency, or money service - International money transfer 12
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Debt collection - Payday loan debt 4
Payday loan, title loan, or personal loan - Installment loan 2
Money transfers - Domestic (US) money transfer 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Money transfer, virtual currency, or money service - Domestic (US) money transfer 1
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's check 1
Consumer Loan - Installment loan 1
Payday loan, title loan, or personal loan - Personal line of credit 1

Top Issues

1.Other transaction problem 8
2.Money was not available when promised 4
3.Incorrect information on your report 3
4.Improper use of your report 3
5.Attempts to collect debt not owed 3
6.Fraud or scam 3
7.Improper contact or sharing of info 1
8.Written notification about debt 1
9.Problem with a credit reporting company's investigation into an existing problem 1
10.Managing the loan or lease 1

Complaints by Year

Year Complaints
2016 3
2017 1
2018 5
2019 3
2020 4
2021 4
2022 5
2023 3
2024 1
2025 3

Complaints by State (Top 15)

Texas 26
Louisiana 2
North Carolina 2

Company Responses

Closed with explanation 32

What the CFPB Complaint Record Shows for Pintor Partners, LP

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Pintor Partners, LP, with consumers across the country filing against it. "Money transfer, virtual currency, or money service" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Other transaction problem" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate sits below the 95% industry benchmark, a gap that tends to correlate with higher consumer dispute rates downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Pintor Partners, LP: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Money transfer, virtual currency, or money service

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Pintor Partners, LP have?

Pintor Partners, LP has 32 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Pintor Partners, LP respond to complaints on time?

CFPB complaints against Pintor Partners, LP draw a 93.8% timely-response rate inside the expected window.

What product generates the most complaints for Pintor Partners, LP?

"Money transfer, virtual currency, or money service" draws more CFPB complaints against Pintor Partners, LP than any other product - see the full breakdown above.

What is the most common complaint issue with Pintor Partners, LP?

Consumers most often cite "Other transaction problem" when complaining about Pintor Partners, LP; the full issue list with counts is above.

How do I file a complaint against Pintor Partners, LP?

You can file a complaint against Pintor Partners, LP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Pintor Partners, LP?

Consumers in 3 states and territories have filed complaints about Pintor Partners, LP with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Pintor Partners, LP's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.