CFPB Consumer Complaint Profile

Pintor Partners, LP

What 32 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

32
Total complaints
3
Last 12 months
93.8%
Timely response
3
States affected

The verdict

Pintor Partners, LP ranks #2273 of 3,848 financial companies by CFPB complaint volume, with 32 complaints on record. It answers 93.8% of complaints on time — above the 93% median for companies with 100+ complaints.

#2273
of 3,848 companies by volume
93.8%
answered on time
Money transfer, virt…
most-complained product
3
states with complaints
Pintor Partners, LP timely response rate 93.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Money transfer, virtual currency, or money service — International money transfer 12
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 5
Debt collection — Payday loan debt 4
Payday loan, title loan, or personal loan — Installment loan 2
Money transfers — Domestic (US) money transfer 1
Debt collection — Other (i.e. phone, health club, etc.) 1
Money transfer, virtual currency, or money service — Domestic (US) money transfer 1
Money transfer, virtual currency, or money service — Money order, traveler's check or cashier's check 1
Consumer Loan — Installment loan 1
Payday loan, title loan, or personal loan — Personal line of credit 1

Top Issues

1.Other transaction problem 8
2.Money was not available when promised 4
3.Incorrect information on your report 3
4.Improper use of your report 3
5.Attempts to collect debt not owed 3
6.Fraud or scam 3
7.Improper contact or sharing of info 1
8.Written notification about debt 1
9.Problem with a credit reporting company's investigation into an existing problem 1
10.Managing the loan or lease 1

Complaints by Year

Year Complaints
2016 3
2017 1
2018 5
2019 3
2020 4
2021 4
2022 5
2023 3
2024 1
2025 3

Complaints by State (Top 15)

Texas 26
Louisiana 2
North Carolina 2

Company Responses

Closed with explanation 32

What the CFPB Complaint Record Shows for Pintor Partners, LP

The CFPB Consumer Complaint Database has logged 32 complaints against Pintor Partners, LP overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Other transaction problem" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Pintor Partners, LP's timely response rate stands at 93.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Pintor Partners, LP have?

Pintor Partners, LP has 32 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Pintor Partners, LP respond to complaints on time?

Pintor Partners, LP has a 93.8% timely response rate to CFPB complaints.

What product generates the most complaints for Pintor Partners, LP?

The most complained-about product for Pintor Partners, LP is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.

What is the most common complaint issue with Pintor Partners, LP?

The most common issue reported by consumers about Pintor Partners, LP is "Other transaction problem." All complaint issues are listed above with their counts.

How do I file a complaint against Pintor Partners, LP?

You can file a complaint against Pintor Partners, LP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Pintor Partners, LP?

Consumers in 3 states and territories have filed complaints about Pintor Partners, LP with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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