CFPB Consumer Complaint Profile
Presto Auto Loans, Inc.
What 11 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 0
- Last 12 months
- 81.8%
- Timely response
- Bottom quartile
- 1
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Presto Auto Loans, Inc. has accumulated 11 complaints, placing it #3589 by volume. It posts a 81.8% on-time response rate, the 10th percentile among companies with 100+ complaints.
- #3589
- of 3,843 companies by volume
- 81.8%
- on time (10th pctile)
- Payday loan, title l…
- most-complained product
- 1
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Presto Auto Loans, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
81.8% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Presto Auto Loans, Inc.
11 complaints against Presto Auto Loans, Inc. appear in the CFPB record, including 0 from the trailing year. The 1 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Payday loan, title loan, or personal loan," which sits at the top of the product breakdown. The specific issue named most within that category is "Charged fees or interest you didn't expect," a reasonable starting point for understanding recurring friction.
Presto Auto Loans, Inc.'s timely response rate stands at 81.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 25% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 18.2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Presto Auto Loans, Inc. have?
The CFPB has logged 11 complaints against Presto Auto Loans, Inc. to date, of which 0 came in over the last 12 months.
Does Presto Auto Loans, Inc. respond to complaints on time?
Presto Auto Loans, Inc. has a 81.8% timely response rate to CFPB complaints.
What product generates the most complaints for Presto Auto Loans, Inc.?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against Presto Auto Loans, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Presto Auto Loans, Inc.?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Presto Auto Loans, Inc. - see all issues and counts above.
How do I file a complaint against Presto Auto Loans, Inc.?
You can file a complaint against Presto Auto Loans, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Presto Auto Loans, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Presto Auto Loans, Inc. have?
The CFPB has logged 11 complaints against Presto Auto Loans, Inc. to date, of which 0 came in over the last 12 months.
Does Presto Auto Loans, Inc. respond to complaints on time?
Presto Auto Loans, Inc. has a 81.8% timely response rate to CFPB complaints.
What product generates the most complaints for Presto Auto Loans, Inc.?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against Presto Auto Loans, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Presto Auto Loans, Inc.?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Presto Auto Loans, Inc. - see all issues and counts above.
How do I file a complaint against Presto Auto Loans, Inc.?
You can file a complaint against Presto Auto Loans, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.