CFPB Consumer Complaint Profile
R & B Corporation of Virginia
1,320 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,320
- Total complaints
- Among the highest
- 26
- Last 12 months
- 95.6%
- Timely response
- Below median
- 44
- States affected
The verdict
1,320 CFPB complaints put R & B Corporation of Virginia at #280 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 95.6%, the 32nd percentile among companies with 100+ complaints.
- #280
- of 3,843 companies by volume
- 95.6%
- on time (32nd pctile)
- Debt collection
- most-complained product
- 44
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
R & B Corporation of Virginia vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.6% Around the middle higher than 32% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 86 in 2024 to 15 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 34 |
| 2015 | 41 |
| 2016 | 46 |
| 2017 | 57 |
| 2018 | 65 |
| 2019 | 92 |
| 2020 | 157 |
| 2021 | 292 |
| 2022 | 246 |
| 2023 | 170 |
| 2024 | 86 |
| 2025 | 15 |
| 2026year in progress | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for R & B Corporation of Virginia
The CFPB Consumer Complaint Database has logged 1,320 complaints against R & B Corporation of Virginia overall, with 26 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
R & B Corporation of Virginia's timely response rate stands at 95.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 16.6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does R & B Corporation of Virginia have?
R & B Corporation of Virginia has 1,320 total consumer complaints filed with the CFPB, with 26 filed in the last 12 months.
Does R & B Corporation of Virginia respond to complaints on time?
CFPB complaints against R & B Corporation of Virginia draw a 95.6% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for R & B Corporation of Virginia?
Among all products tied to R & B Corporation of Virginia, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with R & B Corporation of Virginia?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against R & B Corporation of Virginia - see all issues and counts above.
How do I file a complaint against R & B Corporation of Virginia?
You can file a complaint against R & B Corporation of Virginia directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about R & B Corporation of Virginia?
R & B Corporation of Virginia has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for R & B Corporation of Virginia: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,320 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.