CFPB Consumer Complaint Profile
R & B Corporation of Virginia
1,320 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 1,320
- Total complaints
- 26
- Last 12 months
- 95.6%
- Timely response
- 44
- States affected
The verdict
1,320 CFPB complaints put R & B Corporation of Virginia at #279 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 95.6%, ahead of the 93% median among companies with 100+ complaints.
- #279
- of 3,848 companies by volume
- 95.6%
- answered on time
- Debt collection
- most-complained product
- 44
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 34 |
| 2015 | 41 |
| 2016 | 46 |
| 2017 | 57 |
| 2018 | 65 |
| 2019 | 92 |
| 2020 | 157 |
| 2021 | 292 |
| 2022 | 246 |
| 2023 | 170 |
| 2024 | 86 |
| 2025 | 15 |
| 2026 | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for R & B Corporation of Virginia
The CFPB Consumer Complaint Database has logged 1,320 complaints against R & B Corporation of Virginia overall, with 26 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
R & B Corporation of Virginia's timely response rate stands at 95.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 16.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 2.1% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does R & B Corporation of Virginia have?
R & B Corporation of Virginia has 1,320 total consumer complaints filed with the CFPB, with 26 filed in the last 12 months.
Does R & B Corporation of Virginia respond to complaints on time?
95.6% of the CFPB complaints against R & B Corporation of Virginia get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for R & B Corporation of Virginia?
Among all products tied to R & B Corporation of Virginia, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with R & B Corporation of Virginia?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against R & B Corporation of Virginia - see all issues and counts above.
How do I file a complaint against R & B Corporation of Virginia?
You can file a complaint against R & B Corporation of Virginia directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about R & B Corporation of Virginia?
R & B Corporation of Virginia has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,320)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.