CFPB Consumer Complaint Profile
Rainier Financial Group, LLC
Behind the 10 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 0
- Last 12 months
- 90%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Rainier Financial Group, LLC has accumulated 10 complaints, placing it #3715 by volume. On-time replies land at 90%, the 18th percentile for the 100+ complaint peer group.
- #3715
- of 3,843 companies by volume
- 90%
- on time (18th pctile)
- Consumer Loan
- most-complained product
- 2
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Rainier Financial Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90% Among the lowest higher than 18% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2018 | 1 |
| 2019 | 1 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Rainier Financial Group, LLC
Rainier Financial Group, LLC carries 10 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. "Consumer Loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Struggling to pay your loan," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Rainier Financial Group, LLC draw a 90% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 20%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Rainier Financial Group, LLC have?
Rainier Financial Group, LLC has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Rainier Financial Group, LLC respond to complaints on time?
Rainier Financial Group, LLC has a 90% timely response rate to CFPB complaints.
What product generates the most complaints for Rainier Financial Group, LLC?
Among all products tied to Rainier Financial Group, LLC, "Consumer Loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Rainier Financial Group, LLC?
"Struggling to pay your loan" is the single most frequently cited issue in complaints against Rainier Financial Group, LLC - see all issues and counts above.
How do I file a complaint against Rainier Financial Group, LLC?
You can file a complaint against Rainier Financial Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Rainier Financial Group, LLC?
The CFPB has recorded complaints against Rainier Financial Group, LLC from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Rainier Financial Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Consumer Loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Rainier Financial Group, LLC have?
Rainier Financial Group, LLC has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Rainier Financial Group, LLC respond to complaints on time?
Rainier Financial Group, LLC has a 90% timely response rate to CFPB complaints.
What product generates the most complaints for Rainier Financial Group, LLC?
Among all products tied to Rainier Financial Group, LLC, "Consumer Loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Rainier Financial Group, LLC?
"Struggling to pay your loan" is the single most frequently cited issue in complaints against Rainier Financial Group, LLC - see all issues and counts above.
How do I file a complaint against Rainier Financial Group, LLC?
You can file a complaint against Rainier Financial Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Rainier Financial Group, LLC?
The CFPB has recorded complaints against Rainier Financial Group, LLC from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.