CFPB Consumer Complaint Profile

Resolve Partners, LLC

What 58 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

58
Total complaints
2
Last 12 months
84.5%
Timely response
16
States affected

The verdict

Resolve Partners, LLC ranks #1699 of 3,848 financial companies by CFPB complaint volume, with 58 complaints on record. It answers 84.5% of complaints on time — below the 93% median for companies with 100+ complaints.

#1699
of 3,848 companies by volume
84.5%
answered on time
Credit reporting, cr…
most-complained product
16
states with complaints
Resolve Partners, LLC timely response rate 84.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 12
Debt collection — Other debt 11
Credit reporting, credit repair services, or other personal consumer reports — Other personal consumer report 9
Debt collection — I do not know 8
Credit reporting 6
Debt collection — Other (i.e. phone, health club, etc.) 6
Credit reporting or other personal consumer reports — Other personal consumer report 4
Debt collection — Mortgage debt 1
Credit reporting or other personal consumer reports — Credit reporting 1

Top Issues

1.Incorrect information on your report 13
2.Attempts to collect debt not owed 5
3.Written notification about debt 5
4.Improper use of your report 5
5.Cont'd attempts collect debt not owed 5
6.Problem with a credit reporting company's investigation into an existing problem 4
7.Credit reporting company's investigation 3
8.Incorrect information on credit report 3
9.False statements or representation 3
10.Disclosure verification of debt 3

Complaints by Year

Year Complaints
2014 1
2015 5
2016 9
2017 6
2018 8
2019 6
2020 7
2021 3
2022 7
2023 1
2024 3
2026 2

Complaints by State (Top 15)

North Carolina 18
Florida 9
Georgia 7
Ohio 5
South Carolina 4
Arizona 3
District of Columbia 2
Alabama 1
Montana 1
Virginia 1
Tennessee 1
Maryland 1
New York 1
Missouri 1
Indiana 1

Company Responses

Closed with explanation 56
Closed 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Resolve Partners, LLC

The CFPB Consumer Complaint Database has logged 58 complaints against Resolve Partners, LLC overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Resolve Partners, LLC's timely response rate stands at 84.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 23.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Resolve Partners, LLC have?

Resolve Partners, LLC has 58 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does Resolve Partners, LLC respond to complaints on time?

Resolve Partners, LLC has a 84.5% timely response rate to CFPB complaints.

What product generates the most complaints for Resolve Partners, LLC?

The most complained-about product for Resolve Partners, LLC is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Resolve Partners, LLC?

The most common issue reported by consumers about Resolve Partners, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Resolve Partners, LLC?

You can file a complaint against Resolve Partners, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Resolve Partners, LLC?

Consumers in 16 states and territories have filed complaints about Resolve Partners, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related