CFPB Consumer Complaint Profile
Reverse Mortgage Investment Tr
130 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 130
- Total complaints
- Mid-range
- 0
- Last 12 months
- 98.5%
- Timely response
- Above median
- 35
- States affected
The verdict
130 CFPB complaints put Reverse Mortgage Investment Tr at #1180 out of 3,843 financial companies ranked by complaint volume. It posts a 98.5% on-time response rate, the 54th percentile among companies with 100+ complaints.
- #1180
- of 3,843 companies by volume
- 98.5%
- on time (54th pctile)
- Mortgage
- most-complained product
- 35
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Reverse Mortgage Investment Tr vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.5% Higher than most higher than 54% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2022 to 2023 complete years
- Annual CFPB complaint volume moved from 18 in 2022 to 5 in 2023 (2022 → 2023).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 9 |
| 2017 | 7 |
| 2018 | 5 |
| 2019 | 31 |
| 2020 | 26 |
| 2021 | 25 |
| 2022 | 18 |
| 2023 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Reverse Mortgage Investment Tr
130 complaints against Reverse Mortgage Investment Tr appear in the CFPB record, including 0 from the trailing year. The 35 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Reverse Mortgage Investment Tr draw a 98.5% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 17.6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Reverse Mortgage Investment Tr have?
The CFPB has logged 130 complaints against Reverse Mortgage Investment Tr to date, of which 0 came in over the last 12 months.
Does Reverse Mortgage Investment Tr respond to complaints on time?
CFPB complaints against Reverse Mortgage Investment Tr draw a 98.5% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Reverse Mortgage Investment Tr?
Among all products tied to Reverse Mortgage Investment Tr, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Reverse Mortgage Investment Tr?
"Trouble during payment process" is the single most frequently cited issue in complaints against Reverse Mortgage Investment Tr - see all issues and counts above.
How do I file a complaint against Reverse Mortgage Investment Tr?
You can file a complaint against Reverse Mortgage Investment Tr directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Reverse Mortgage Investment Tr?
The CFPB has recorded complaints against Reverse Mortgage Investment Tr from 35 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Reverse Mortgage Investment Tr: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (17.6% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Reverse Mortgage Investment Tr have?
The CFPB has logged 130 complaints against Reverse Mortgage Investment Tr to date, of which 0 came in over the last 12 months.
Does Reverse Mortgage Investment Tr respond to complaints on time?
CFPB complaints against Reverse Mortgage Investment Tr draw a 98.5% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Reverse Mortgage Investment Tr?
Among all products tied to Reverse Mortgage Investment Tr, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Reverse Mortgage Investment Tr?
"Trouble during payment process" is the single most frequently cited issue in complaints against Reverse Mortgage Investment Tr - see all issues and counts above.
How do I file a complaint against Reverse Mortgage Investment Tr?
You can file a complaint against Reverse Mortgage Investment Tr directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Reverse Mortgage Investment Tr?
The CFPB has recorded complaints against Reverse Mortgage Investment Tr from 35 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.