CFPB Consumer Complaint Profile
Robinhood Markets Inc.
Consumers have filed 3,996 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 3,996
- Total complaints
- 1,796
- Last 12 months
- 85.2%
- Timely response
- 56
- States affected
The verdict
3,996 CFPB complaints put Robinhood Markets Inc. at #128 out of 3,848 financial companies ranked by complaint volume. 85.2% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #128
- of 3,848 companies by volume
- 85.2%
- answered on time
- Money transfer, virt…
- most-complained product
- 56
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 7 |
| 2019 | 16 |
| 2020 | 72 |
| 2021 | 240 |
| 2022 | 159 |
| 2023 | 314 |
| 2024 | 950 |
| 2025 | 1,917 |
| 2026 | 321 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Robinhood Markets Inc.
The CFPB Consumer Complaint Database has logged 3,996 complaints against Robinhood Markets Inc. overall, with 1,796 of those filed in the trailing 12 months. Reports have come from consumers in 56 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Robinhood Markets Inc.'s timely response rate stands at 85.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Robinhood Markets Inc. have?
The CFPB has logged 3,996 complaints against Robinhood Markets Inc. to date, of which 1,796 came in over the last 12 months.
Does Robinhood Markets Inc. respond to complaints on time?
Robinhood Markets Inc. has a 85.2% timely response rate to CFPB complaints.
What product generates the most complaints for Robinhood Markets Inc.?
Among all products tied to Robinhood Markets Inc., "Money transfer, virtual currency, or money service" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Robinhood Markets Inc.?
"Managing an account" is the single most frequently cited issue in complaints against Robinhood Markets Inc. - see all issues and counts above.
How do I file a complaint against Robinhood Markets Inc.?
You can file a complaint against Robinhood Markets Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Robinhood Markets Inc.?
Consumers in 56 states and territories have filed complaints about Robinhood Markets Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~3,996)
Also handles Money transfer, virtual currency, or money service
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.