CFPB Consumer Complaint Profile

Sigue Corp.

Consumers have filed 260 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

260
Total complaints
Above average
3
Last 12 months
61.5%
Timely response
Bottom decile
28
States affected

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The verdict

Sigue Corp. ranks #769 of 3,843 financial companies by CFPB complaint volume, with 260 complaints on record. Its on-time response rate is 61.5%, the 4th percentile among companies with 100+ complaints.

#769
of 3,843 companies by volume
61.5%
on time (4th pctile)
Money transfer, virt…
most-complained product
28
states with complaints
C-
PlainCredit Trust Score
50/100
Sigue Corp. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 61.5%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 2.3%
Share of complaints closed with monetary or non-monetary relief

Sigue Corp. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

61.5% Among the lowest higher than 4% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 216 in 2024 to 10 in 2025 (2024 → 2025).

See the full year-over-year release diff

Sigue Corp. timely response rate 61.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Money transfer, virtual currency, or money service - International money transfer 178
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's check 53
Money transfers - International money transfer 7
Money transfer, virtual currency, or money service - Foreign currency exchange 6
Money transfer, virtual currency, or money service - Check cashing service 5
Money transfer, virtual currency, or money service - Domestic (US) money transfer 5
Other financial service - Money order 1
Credit reporting or other personal consumer reports - Credit reporting 1
Money transfer, virtual currency, or money service - Money order 1
Money transfers - Domestic (US) money transfer 1

Top Issues

1.Money was not available when promised 83
2.Other transaction problem 74
3.Fraud or scam 40
4.Problem with customer service 16
5.Lost or stolen money order 14
6.Unexpected or other fees 11
7.Other service problem 7
8.Other transaction issues 5
9.Wrong amount charged or received 3
10.Confusing or missing disclosures 2

Complaints by Year

Year Complaints
2013 1
2015 4
2016 3
2017 3
2018 3
2019 8
2020 3
2021 1
2022 3
2023 5
2024 216
2025 10

Complaints by State (Top 15)

California 103
Illinois 35
Texas 19
Pennsylvania 8
Colorado 8
North Carolina 7
Tennessee 7
Georgia 7
Florida 6
Washington 6
New Jersey 6
New York 6
Nebraska 5
Virginia 4
Kansas 3

Company Responses

Closed with explanation 249
Closed with monetary relief 6
Closed 4
Untimely response 1

What the CFPB Complaint Record Shows for Sigue Corp.

260 complaints against Sigue Corp. appear in the CFPB record, including 3 from the trailing year. The 28 states and territories represented put this footprint in multi-regional territory. "Money transfer, virtual currency, or money service" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Money was not available when promised" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Sigue Corp. draw a 61.5% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 2.3%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Sigue Corp. have?

The CFPB has logged 260 complaints against Sigue Corp. to date, of which 3 came in over the last 12 months.

Does Sigue Corp. respond to complaints on time?

CFPB complaints against Sigue Corp. draw a 61.5% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Sigue Corp.?

"Money transfer, virtual currency, or money service" draws more CFPB complaints against Sigue Corp. than any other product - see the full breakdown above.

What is the most common complaint issue with Sigue Corp.?

The most common issue reported by consumers about Sigue Corp. is "Money was not available when promised." All complaint issues are listed above with their counts.

How do I file a complaint against Sigue Corp.?

You can file a complaint against Sigue Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Sigue Corp.?

Consumers in 28 states and territories have filed complaints about Sigue Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Sigue Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Money transfer, virtual currency, or money service

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026