CFPB Consumer Complaint Profile
Sn Servicing Corporation
What 882 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 882
- Total complaints
- 112
- Last 12 months
- 94%
- Timely response
- 45
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Sn Servicing Corporation has accumulated 882 complaints, placing it #353 by volume. It answers 94% of complaints on time - above the 93% median for companies with 100+ complaints.
- #353
- of 3,848 companies by volume
- 94%
- answered on time
- Mortgage
- most-complained product
- 45
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 6 |
| 2013 | 13 |
| 2014 | 8 |
| 2015 | 28 |
| 2016 | 24 |
| 2017 | 37 |
| 2018 | 53 |
| 2019 | 59 |
| 2020 | 108 |
| 2021 | 120 |
| 2022 | 96 |
| 2023 | 76 |
| 2024 | 117 |
| 2025 | 116 |
| 2026 | 21 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Sn Servicing Corporation
The CFPB Consumer Complaint Database has logged 882 complaints against Sn Servicing Corporation overall, with 112 of those filed in the trailing 12 months. Reports have come from consumers in 45 states and territories, making this a nationwide complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Struggling to pay mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Sn Servicing Corporation answers 94% of forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 26.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.1% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Sn Servicing Corporation have?
The CFPB has logged 882 complaints against Sn Servicing Corporation to date, of which 112 came in over the last 12 months.
Does Sn Servicing Corporation respond to complaints on time?
Sn Servicing Corporation has a 94% timely response rate to CFPB complaints.
What product generates the most complaints for Sn Servicing Corporation?
The most complained-about product for Sn Servicing Corporation is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Sn Servicing Corporation?
The most common issue reported by consumers about Sn Servicing Corporation is "Struggling to pay mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Sn Servicing Corporation?
You can file a complaint against Sn Servicing Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Sn Servicing Corporation?
Consumers in 45 states and territories have filed complaints about Sn Servicing Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~882)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.